TAMARA WRICKS
Chicago,IL
Summary
Over 5 years’ experience as an entrepreneur with planning daily operations, inventory management, identifying, resolving customer’s issues in the retail & cosmetology industry. Results-oriented professional with a diverse background in management and customer service. Proven to plan and manage successful business operations. Dedicated, well organized, highly communicative and detailed-oriented with the ability to adapt rapidly in any working environment.
Overview
8
8
years of professional experience
Work History
Warehouse Associate
Target Corporation
01.2022 - 01.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
- Checked packages and merchandise for damage and notified vendors.
- Performed inventory control, such as counting, and stocking merchandise.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Consistently lifted materials weighing as much as 50 pounds.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Owner
TheBossesClosett
01.2018 - 01.2023
- Founded and managed makeup & clothing business, growing revenue to $10,000 in first year.
- Managed day-to-day business operations.
- Evaluated suppliers to maintain cost controls and improve operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Organized and attended shows and special events to showcase products, network with other businesses and attract new customers.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
Call Representative
Dial America
01.2022 - 01.2022
- Documenting all customer’s information, communication notes and sales in a computer system.
- Interpreted, audited and reconciled reports for accuracy or completeness.
- Answered inbound customer service calls to assist with questions, concerns or problems.
- Attended training to stay up to date with new products and service offerings.
- Escalated complex matters to management to request information or appropriate action to resolve.
Team Leader
Chipotle Mexican Grill
01.2015 - 01.2018
- Provided exceptional customer service
- Prepared food to customer’s specifications
- Worked with customers to ensure their needs were met
- Abled to work under pressure of 15-20 customers at a time
- Worked in a fast-paced environment
- Responsible for leading crew members
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Education
Associate of Arts -
Malcolm X College
Chicago, IL05.2017
High School Diploma -
Al Raby High School
Chicago, IL06.2014
Skills
- Order Picking
- Shipping and Receiving
- Environmentally Controlled Storage
- Ability to type 25 words a minute
- Strong computer skills
- Able to navigate multiple tasks
- Focused on issue resolution in a fast-paced environment
- Carry, lift, push and pull up to 60 lbs
- Time Management
- Recordkeeping
- Attention to Detail
- Teamwork and Collaboration
Timeline
Warehouse Associate
Target Corporation
01.2022 - 01.2023
Call Representative
Dial America
01.2022 - 01.2022
Owner
TheBossesClosett
01.2018 - 01.2023
Team Leader
Chipotle Mexican Grill
01.2015 - 01.2018
Associate of Arts -
Malcolm X College
High School Diploma -
Al Raby High School
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