Tamara Wright
Greensboro,Georgia
Summary
An efficient and reliable working professional who can quickly identify any production shortcomings. Expertise in food & beverage, machine operating and material handling, with proven ability to lead positive change and deliver tangible results in critical areas. Experienced in diverse machining operations as well as, hand cart, and pallet jack use. Experienced in customer support and Working effectively with users and upper management to define and solve problems. Possess a passion for excellence, attentiveness and professionalism.
Overview
9
9
years of professional experience
Work History
Welder
New England Wire
01.2022 - Current
- Welded in flat, horizontal, vertical, and overhead positions.
- Inspected welds and checked critical measurements to meet specifications.
- Fabricated shop parts directly from blueprints.
- Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
Customer Service Representative
Majestic Memories LLC
02.2020 - 10.2022
- Handled customer inquiries and suggestions courteously and professionally for Carnival Cruise Lines
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
CREW MEMBER
McDonald's
01.2019 - 01.2021
- Greets customers in a friendly and enthusiastic manner
- Collaborates with crew members to ensure the delivery of efficient, high-quality service
- Troubleshoots equipment such as office computer and headsets
- Follows appropriate procedures to prevent contamination
- Cash handling, counting out drawers at beginning or end of day
- Enhances company reputation by performing with excellent customer service
- Preps and handles food to ensure all safe zones for food are met according to company's sanitation standards and guidelines
MATERIAL HANDLER
Bed, Bath & Beyond
01.2017 - 01.2018
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
MACHINE OPERATOR
Haband
01.2015 - 01.2017
Education
High School Diploma -
Greene County High School
Greensboro, Georgia01.2015
Skills
- Machine Operator
- Material Handler
- Warehouse Operations/Logistics
- Food & Beverage
- Customer Service
- Inventory Expert
- Improvement Development
- Money Management
- Proficient in MS Office
- Interpersonal Skills
- Communication & People Skills
- Report Generation
- Data Entry
- Product Knowledge
- Appointment Scheduling
- Data Collection
- Problem Resolution
- Quality Control
References Available
True
Timeline
Welder
New England Wire
01.2022 - Current
Customer Service Representative
Majestic Memories LLC
02.2020 - 10.2022
CREW MEMBER
McDonald's
01.2019 - 01.2021
MATERIAL HANDLER
Bed, Bath & Beyond
01.2017 - 01.2018
MACHINE OPERATOR
Haband
01.2015 - 01.2017
High School Diploma -
Greene County High School
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