Certified administrative professional committed to quality performance, cognitive thinking and management of organizational goals. Exceptional organizational and communications skills.
Overview
10
10
years of professional experience
Work History
Claims Administrator
Robert Half Staffing Agency
08.2022 - Current
Reduced claim processing time by streamlining workflows and implementing efficient practices.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate claim information.
Stayed updated with industry regulations, ensuring compliance in all claim-handling procedures.
Managed a high volume of daily claims, consistently meeting deadlines without compromising attention to detail or accuracy.
Collaborated with legal teams on complex cases to ensure proper documentation and adherence to relevant laws and regulations.
Medical Records and Health Information Technician
Roper Hospital
09.2017 - 08.2022
Enhanced patient care by accurately organizing and maintaining medical records and health information.
Streamlined record-keeping processes for increased efficiency in retrieving crucial patient information.
Assisted healthcare providers with timely access to accurate medical records, contributing to better patient outcomes.
Ensured compliance with HIPAA regulations through diligent management of confidential patient data.
Optimized storage solutions for physical medical records while ensuring easy retrieval when needed.
Managed the release of information process, safeguarding sensitive patient data while adhering to legal requirements.
Human Resources Coordinator
A Diamond in a Rough
07.2014 - 02.2017
Coordinating and scheduling meetings and appointments
Assisting in the recruitment process, such as posting job openings and scheduling interviews
Maintaining employee records and ensuring data accuracy
Handling and organizing various HR documents, including resumes, applications, and employee files
Assisting with compliance-related activities, including maintaining knowledge of labor laws and HR regulations.
Managed benefits administration, ensuring timely enrollment and accurate recordkeeping.
Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
Implemented training programs to enhance employee skillsets, driving productivity improvements across the organization.
Complied with labor laws and regulations while managing payroll functions efficiently.
Education
Bachelor of Science - Healthcare Administration
Strayer University
Charleston, SC
03.2022
Associate of Applied Science - Social Services
Union County College
Cranford, NJ
05.2016
High School Diploma -
Long Branch High School
Long Branch, NJ
06.1999
Skills
Remote access software
Google Suite
Google Docs
Database administration
Adobe Acrobat
Data collection
CRM software
Human resources
Recruiting
ATS
Settlement Negotiation
Loss Documentation
Information Verification
Claims Processing
Computer Literacy
Timeline
Claims Administrator
Robert Half Staffing Agency
08.2022 - Current
Medical Records and Health Information Technician
Roper Hospital
09.2017 - 08.2022
Human Resources Coordinator
A Diamond in a Rough
07.2014 - 02.2017
Bachelor of Science - Healthcare Administration
Strayer University
Associate of Applied Science - Social Services
Union County College
High School Diploma -
Long Branch High School
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