Certified administrative professional committed to quality performance, cognitive thinking and management of organizational goals. Exceptional organizational and communications skills.
Overview
10
10
years of professional experience
Work History
Claims Administrator
Robert Half Staffing Agency
08.2022 - Current
Reduced claim processing time by streamlining workflows and implementing efficient practices.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate claim information.
Stayed updated with industry regulations, ensuring compliance in all claim-handling procedures.
Managed a high volume of daily claims, consistently meeting deadlines without compromising attention to detail or accuracy.
Collaborated with legal teams on complex cases to ensure proper documentation and adherence to relevant laws and regulations.
Medical Records and Health Information Technician
Roper Hospital
09.2017 - 08.2022
Enhanced patient care by accurately organizing and maintaining medical records and health information.
Streamlined record-keeping processes for increased efficiency in retrieving crucial patient information.
Assisted healthcare providers with timely access to accurate medical records, contributing to better patient outcomes.
Ensured compliance with HIPAA regulations through diligent management of confidential patient data.
Optimized storage solutions for physical medical records while ensuring easy retrieval when needed.
Managed the release of information process, safeguarding sensitive patient data while adhering to legal requirements.
Human Resources Coordinator
A Diamond in a Rough
07.2014 - 02.2017
Coordinating and scheduling meetings and appointments
Assisting in the recruitment process, such as posting job openings and scheduling interviews
Maintaining employee records and ensuring data accuracy
Handling and organizing various HR documents, including resumes, applications, and employee files
Assisting with compliance-related activities, including maintaining knowledge of labor laws and HR regulations.
Managed benefits administration, ensuring timely enrollment and accurate recordkeeping.
Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
Implemented training programs to enhance employee skillsets, driving productivity improvements across the organization.
Complied with labor laws and regulations while managing payroll functions efficiently.
Customer Service Sales Representative at Robert Half Staffing Agency/US BankCustomer Service Sales Representative at Robert Half Staffing Agency/US Bank
Administrative Clerk/Receptionist/Customer Service at Robert Half Staffing AgencyAdministrative Clerk/Receptionist/Customer Service at Robert Half Staffing Agency