TAMARA WRIGHT
Tecumseh,OK
Summary
Detail-oriented professional with extensive experience in sanitation protocols, biohazard cleanup, and chemical handling. Proven ability to maintain cleanliness and compliance with health regulations in high-pressure environments.
Overview
28
28
years of professional experience
Work History
EVS Housekeeper
Sodexo Services
Shawnee, OK
12.2025 - Current
- Maintained cleanliness and sanitation standards in patient rooms and common areas.
- Operated cleaning equipment, following safety protocols to ensure operational efficiency.
- Collaborated with team members to optimize workflow and enhance service delivery.
- Assisted in inventory management of cleaning supplies and materials.
- Implemented best practices for waste disposal and recycling initiatives.
- Monitored compliance with health regulations in all cleaning procedures.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Completed daily tasks efficiently while adapting to the changing needs of the facility during peak periods or emergencies.
- Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites, and labor and delivery rooms to maintain exceptional level of cleanliness.
- Resposible for training new hires as needed.
EVS Housekeeper
SSM Health St.Anthony Hospital
Shawnee, OK
03.2025 - 12.2025
- Adapted to changing schedules and priorities to meet service demands effectively.
- Provided support during inspections, ensuring adherence to quality standards.
- Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Ensured compliance with OSHA regulations through proper handling of biohazardous materials, chemical storage, and equipment maintenance practices.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Completed daily tasks efficiently while adapting to the changing needs of the facility during peak periods or emergencies.
NEW THEME FLOOR-SET/Sales Associate
Bath and Body Work
McComb, MS
01.2015 - 12.2015
- Assisted customers in selecting products to enhance their shopping experience.
- Maintained knowledge of promotions and sales to effectively communicate with customers.
- Organized and replenished merchandise on the sales floor to ensure optimal product visibility.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve store sales goals through effective merchandising strategies.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Receptionist Administrator
THE WESTERN GROUP INC
Fort Worth, TX
02.2012 - 08.2013
- Managed front desk operations, ensuring efficient client interactions and timely responses to inquiries.
- Coordinated appointment scheduling and maintained organized calendars for multiple executives.
- Implemented office procedures that streamlined administrative tasks and improved workflow efficiency.
- Assisted in onboarding new staff by providing training on office protocols and systems usage.
- Developed and maintained filing systems, enhancing document retrieval processes for the team.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Managed accounts payable, basic bookkeeping and job costing.
Telemarketer
West Telemarketing
San Antonio, TX
03.2009 - 07.2012
- Conducted outbound calls to engage potential customers and promote services.
- Utilized CRM software to track interactions and manage lead data effectively.
- Developed scripts to enhance communication strategies and improve customer engagement.
- Trained new team members on telemarketing best practices and company policies.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Improved overall call quality by adhering to company guidelines and best practices consistently.
- Developed customized scripts for specific client needs, resulting in higher conversion rates.
- Handled objections skillfully, guiding potential customers towards informed decisions about products or services offered.
Telemarketer
West Telemarketing
El Paso, TX
08.1998 - 05.2012
- Analyzed call metrics to identify trends and optimize outreach strategies.
- Collaborated with sales teams to ensure alignment on marketing campaigns and objectives.
- Implemented feedback mechanisms to gather customer insights for service improvement.
- Led initiatives to enhance team performance through coaching and process refinement.
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Reduced number of unresolved customer issues by promptly addressing complaints and providing viable solutions.
- Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
Education
High School Diploma -
ALEDO HIGH SCHOOL
Aledo, TXSkills
- Maintaining inventory
- Safety procedures
- Sanitation protocols
- Dusting surfaces
- Chemical handling
- Biohazard cleanup
- Cleaning and sanitation
- Infection control
- Hazardous chemical training
- New employee training
- HAZMAT training
- Insecticide spraying
Timeline
EVS Housekeeper
Sodexo Services
12.2025 - Current
EVS Housekeeper
SSM Health St.Anthony Hospital
03.2025 - 12.2025
NEW THEME FLOOR-SET/Sales Associate
Bath and Body Work
01.2015 - 12.2015
Receptionist Administrator
THE WESTERN GROUP INC
02.2012 - 08.2013
Telemarketer
West Telemarketing
03.2009 - 07.2012
Telemarketer
West Telemarketing
08.1998 - 05.2012
High School Diploma -
ALEDO HIGH SCHOOL