Tamara Wyman-Vargas
Bartender/Server
Henderson,NV
Summary
Dynamic and results-oriented professional with extensive experience in the hospitality industry, notably with Hilton Hotels & Resorts. Excelled in mixology and outstanding customer service, significantly boosting sales through upselling techniques. Demonstrated strong multitasking abilities and basic accounting skills, ensuring efficient operation and compliance with health codes. Proven track record of enhancing guest satisfaction and streamlining service processes.
Overview
11
11
years of professional experience
Work History
Bartender/Server
Hilton Hotels & Resorts, Oakland Airport
Oakland, CA
09.2013 - 08.2024
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Attended regular training sessions to stay updated on new products or trends.
- Balanced daily registers and generated sales reports for management.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Upsold customers from shelf to premium brands to help boost sales.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Took orders from customers accurately and in a timely manner.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Served food and beverages to patrons and immediately remedied issues with orders.
Pre-Loader
UPS
Oakland, CA
10.2015 - 04.2016
- Stacked boxes, crates, containers, and other materials on pallets, shelves, or racks in an orderly manner according to company standards.
- Assisted sorters by loading trucks with assigned packages for routes.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Bartender
Levy Restaurants
Oakland, CA
01.2015 - 01.2016
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Collected and organized daily till totals and tips.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
Education
Sommelier Level 1
Las Vegas Wine Academy
Las Vegas, NV09-2024
GED -
Lincoln High
San Leandro, CASkills
- Basic accounting
- Mixology
- Safe service compliance
- Bar restocking
- Health codes compliance
- Financial records oversight
- Payment processing
- Strong multitasking
- Outstanding customer service
- Inventory
Timeline
Pre-Loader
UPS
10.2015 - 04.2016
Bartender
Levy Restaurants
01.2015 - 01.2016
Bartender/Server
Hilton Hotels & Resorts, Oakland Airport
09.2013 - 08.2024
Sommelier Level 1
Las Vegas Wine Academy
GED -
Lincoln High
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