Tamara Yost
Greeley,CO
Summary
Experienced with administrative operations, staff management, and process optimization. Utilizes strategic planning and resource allocation to improve center efficiency and effectiveness. Strong understanding of team dynamics and conflict resolution, ensuring cohesive and productive work environment.
Overview
21
21
years of professional experience
Work History
Center Administrator
Medicine for Business and Industry
07.2023 - Current
- Managed daily administrative operations to ensure efficient center functioning.
- Coordinated scheduling for patient appointments, enhancing workflow and reducing wait times.
- Implemented process improvements to streamline patient intake procedures, boosting overall efficiency.
- Oversaw inventory management of medical supplies, ensuring availability for clinical staff.
- Trained new staff on operational protocols and software systems, fostering a collaborative work environment.
- Collaborated with healthcare providers to enhance service delivery and patient satisfaction rates.
- Managed the daily operations for optimal center performance, ensuring a smooth and efficient workflow.
- Conducted regular evaluations of staff performance, providing constructive feedback for professional growth.
Executive Director
Garden Square Assisted Living
11.2022 - 07.2023
- Led operational improvements to enhance resident satisfaction and care quality.
- Developed and implemented staff training programs to elevate service standards.
- Managed budgets and financial reporting, ensuring fiscal responsibility and sustainability.
- Collaborated with healthcare providers to optimize resident health outcomes and services.
- Fostered relationships with families, addressing concerns and enhancing community engagement.
- Oversaw recruitment strategies, attracting qualified talent aligned with organizational values.
- Evaluated program effectiveness, driving continuous improvement initiatives across operations.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
Executive Director
Windsong at Northridge
09.2021 - 10.2022
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
Executive Director
Brookdale Assisted Living
12.2019 - 09.2021
- Led operational strategies to enhance quality of care for residents.
- Developed and implemented staff training programs to improve service delivery.
- Oversaw compliance with state regulations and industry standards in assisted living.
- Managed budget allocations and resource planning for facility operations.
- Fostered community partnerships to expand resident engagement and support services.
Business Office Manager
Life Care Center Of Greeley
07.2004 - 12.2004
- Oversaw daily operations to ensure compliance with regulations and policies.
- Managed budgeting processes, facilitating cost-effective resource allocation and financial reporting.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Ensured compliance with company policies and industry regulations through regular audits and process updates.
- Developed and enforced office policies to ensure compliance with industry regulations, maintaining high standard of operational integrity.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Completed bi-weekly payroll for 125 employees.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Skills
- Operations management
- Scheduling management
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Team collaboration
- Verbal and written communication
- Decision-making
- Employee supervision
- Work Planning and Prioritization
- Personable and approachable
- Relationship development
Timeline
Center Administrator
Medicine for Business and Industry
07.2023 - Current
Executive Director
Garden Square Assisted Living
11.2022 - 07.2023
Executive Director
Windsong at Northridge
09.2021 - 10.2022
Executive Director
Brookdale Assisted Living
12.2019 - 09.2021
Business Office Manager
Life Care Center Of Greeley
07.2004 - 12.2004