Hi, I’m
Tamara Young
Las Vegas,NV
Summary
Highly organized, confident, and able to work in close coordination with others to accomplish office tasks and exceed daily expectations.
Overview
13
years of professional experience
Work History
Kika Stretch StudiosSummerlin, NV
Stretch Coach / Sales Associate
07.2020 - 08.2021
Job overview
- Prepare treatment rooms, Performed stretching assistance, provided knowledge of stretching techniques, gave stretching recommendations, Maintain clean and safe work environment, established point of sales
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base
- Set and achieved company defined sales goals
Tight 2 Right Physical Therapy & Injury Prevention CenterLos Angeles, CA
Physical Therapy Aide/Massage Therapist/Front Office Manager
03.2019 - Current
Job overview
- Prepare treatment rooms, provide assistance with modalities, demonstrate therapeutic/strengthening exercises, performed therapeutic/trigger point therapy massages, answer phone calls, input paperwork, verify appointments, update patient list on daily basis, maintain inventory of supplies by checking stock
- Maintains safe and clean work environment
- Made copies, sent faxes, and handles all outgoing correspondence, verified patient benefits and eligibility.
N-Care Physical Therapy IncVan Nuys, CA
Physical Therapy Aide/Massage Therapist/Front Office Manager
06.2018 - Current
Job overview
- Prepare treatment rooms, provide assistance with modalities, demonstrate therapeutic/strengthening exercises, performed therapeutic/trigger point therapy massages, answer phone calls, input paperwork, verify appointments, update patient list on daily basis, maintain inventory of supplies by checking stock
- Maintains safe and clean work environment
- Made copies, sent faxes, and handles all outgoing correspondence, verified patient benefits and eligibility.
- Improved patient mobility using passive and active therapeutic exercises
- Maintained care continuity through multidisciplinary teamwork and collaboration
- Evaluated patient strength and range of motion to devise personalized regimes
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments
- Selected modalities tailored to patient needs such as hot and cold packs, ultrasound and electrical stimulation
- Conferred with staff to discuss and evaluate patient information for planning, modifying and coordinating treatment
- Reviewed patient medical history and referral notes from other medical practitioners to understand health problems and suggest appropriate physiotherapy regimen to facilitate movement for daily activities
Nicali Sports Medicine & AssociatesPasadena , CA
Physical Therapy Aide/Massage Therapist
01.2018 - 01.2019
Job overview
- Prepare treatment rooms, provide assistance with modalities, Maintains safe and clean work environment
- Performed therapeutic massages and trigger point therapy.
- Followed all HIPAA rules and regulations regarding patient confidentiality
- Maintained supply inventory by placing orders when supplies ran low
- Scheduled patient appointments to meet treatment requirements and provide quality care
- Implemented patient safety protocols and infection control practices for hygienic, compliant care
- Assessed treatment plans and made adjustments for maximum benefits
- Evaluated patient strength and range of motion to devise personalized regimes
- Evaluated effectiveness of treatment plans and implemented modifications
- Communicated with physicians to provide updates on patient care
- Set up equipment ahead of treatments to maintain smooth appointment schedules
- Provided mobility support during patient transfers and ambulation, limiting further damage
Vartzar Chiropractic IncBurbank, CA
Physical Therapy Aide/Massage Therapist/ Receptionist
05.2017 - 01.2018
Job overview
- Prepare treatment rooms, provide assistance with modalities, answer phone calls, direct phone calls, input paperwork, verify appointments, update patient list on daily basis, maintain inventory of supplies by checking stock
- Maintains safe and clean work environment
- Made copies, sent faxes, and handles all outgoing correspondence.
- Followed all HIPAA rules and regulations regarding patient confidentiality
- Conferred with clients to develop plans for post-treatment activities
Burlington, Burlington StoresWest Hills, CA
Cashier/Accountant
01.2015 - 01.2016
Job overview
- Analyze, examine, and interpret account records, compile financial information, reconcile reports and financial data
- Prepare deposits, change orders, and registers for the following day
- Verify the safe and registers for end of day
- Learned duties for various positions and provided backup at key times
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies
Basking RobbinsWinnetka, CA
Hostess/Cashier
05.2015 - 12.2015
Job overview
- Received in depth training on proper food handling techniques
- Responsible for opening and closing operations of store
- Assisted in training new staff on company policies and procedures.
THIRD-i- PHOTOReseda, CA
Photo Assistant
01.2015 - 12.2015
Job overview
- Provided assistance and support on Photo Shoots
- Carried equipment, provided lighting support
- Assisted in set up and break down for indoor and outdoor photo shoots.
Capt'N Petes Seafood & SteakMaiden, NC
Hostess/Cashier
08.2010 - 12.2014
Job overview
- Trained in product knowledge, presented menus, seated customers and assisted kitchen staff when needed.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems
- Provided patrons with estimated waiting times during peak service hours
- Answered customer questions about hours, seating, and menu information
- Relayed guest comments or suggestions to manager on duty for further action
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
- Minimized customer service complaints by expertly managing customer expectations during busy periods
Education
Southern California Health InstituteVan Nuys, CA
Physical Therapy Aide Certification from Physical Therapy Aide
06.2015
Bandys High SchoolCatawba, NC
High School Diploma
06.2014
Skills
- Insurance Verification
- Filing and Date Entry (7 years)
- Host/Hostess
- Office Management
- Hospitality/Reception
- Knowledge of various Massage Techniques
- Ability to use PT modalities such
- Scheduling
- Microsoft Office
- Sales
- Food Handling
- Medical Scheduling
- Anatomy Knowledge
- POS
- Medical Office Experience (Records, Billing, etc)
- HIPAA
- Insurance Verification
Timeline
Stretch Coach / Sales Associate
Kika Stretch Studios
07.2020 - 08.2021
Physical Therapy Aide/Massage Therapist/Front Office Manager
Tight 2 Right Physical Therapy & Injury Prevention Center
03.2019 - Current
Physical Therapy Aide/Massage Therapist/Front Office Manager
N-Care Physical Therapy Inc
06.2018 - Current
Physical Therapy Aide/Massage Therapist
Nicali Sports Medicine & Associates
01.2018 - 01.2019
Physical Therapy Aide/Massage Therapist/ Receptionist
Vartzar Chiropractic Inc
05.2017 - 01.2018
Hostess/Cashier
Basking Robbins
05.2015 - 12.2015
Cashier/Accountant
Burlington, Burlington Stores
01.2015 - 01.2016
Photo Assistant
THIRD-i- PHOTO
01.2015 - 12.2015
Hostess/Cashier
Capt'N Petes Seafood & Steak
08.2010 - 12.2014
Southern California Health Institute
Physical Therapy Aide Certification from Physical Therapy Aide
Bandys High School
High School Diploma
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