Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
20
20
years of professional experience
Work History
Office Manager/Bookkeeping/Accountant
Day & Night Heating and Air Conditioning
01.2012 - Current
Managed staff members
Accounting, processed payroll, processed billing and payments, processed bank deposits, money handling, budgeting, updated reports, managed accounts, and generated reports for company database.
High Volume Scheduling, answering phones, written and oral communication, decision making, conflict resolution, multitasking, detail oriented, data entry.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Managed compliance to keep organization operating within legal and regulatory guidelines.
Networking
Quick books
Microsoft Outlook Office.
Office Clerk/Policy Typist/Accounting Assistant
Shield Commercial Insurance Services
01.2007 - 01.2012
Accounting Assistant, bookkeeping, processed bank deposits, Processed and set up finance agreements, completed inspections and audits, verifying contracts, processing and typing policies, processed loss runs for claims department.
Collaborated effectively with cross-functional teams to achieve shared goals while fostering an inclusive work environment for all team members.
Assisted with phones and customer service.
Utilized Microsoft outlook and Omni Software.
Receptionist/ Sales Associate
Palm Desert Athletic Club
01.2004 - 01.2007
Managing all front desk responsibilities, greeting and welcoming members, answering high volume phone calls, schedule management, memberships sales and agreements, money handling, bookkeeping, updating records and accounts.
Education
General Studies
College of The Desert
Palm Desert, CA
2004
Skills
Quick books
Staff Management
Payroll & Budgeting
Microsoft Outlook Office
Team Leadership
Organization skills
Scheduling
Clerical Support
Bookkeeping & Accounting
Apple Software
Customer Service
Problem-Solving
References
David Zazueta, 760-895-0498, Day & Night Heating and Air Conditioning
Senior Technical Advisor HVACR at Day and Night Air Conditioning and HeatingSenior Technical Advisor HVACR at Day and Night Air Conditioning and Heating
Customer Service Representative at Day and Night Air Conditioning and HeatingCustomer Service Representative at Day and Night Air Conditioning and Heating