Excel Spreadsheets
Tamara Zeferjahn
Topeka,KS
Summary
Energetic Community Liaison bringing eight years of community contribution to fulfill Community Liason role. Strong academic background in Communication Studies with foundation in local community resources. Highly skilled in public speaking with aptitude for event coordination and community networking.
Overview
18
18
years of professional experience
Work History
Program Specialist
Positive Connections
10.2017 - 09.2024
- Acted as main point of contact between management, clinical staffs and external community.
- Facilitated community involvement and education of non-profit theatre events by maintaining and developing community partnerships.
- Developed presentations for public events, community groups and school assemblies.
- Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
- Partnered with local organizations to expand access to social and community services.
- Established and maintained relationships with key stakeholders.
- Participated in community events to promote services and engage with public.
- Implemented strategies to increase public awareness of social and community service programs.
- Coordinated with community stakeholders for successful implementation of social and community service initiatives.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Managed volunteer programs focused on providing community services to underserved populations.
- Spearheaded fundraising events
Department Secretary
Washburn University
01.2007 - 09.2017
- Responded to inquiries from staff and students seeking information.
- Drafted professional memos, letters, and classroom materials for Professors
- Managed reception area, answered telephone calls and received packages, distributed mail
- Prepared and forwarded text book orders for upcoming semesters
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed filing system, entered data and completed other clerical tasks.
- Liaised between students and Professors and maintained effective lines of communication.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Volunteered to help with special projects of varying degrees of complexity.
Education
Bachelor of Arts - Communication Studies
Washburn University of Topeka
Topeka, KS05.2015
Skills
- Presentation Skills
- Community resource management
- Fundraising strategies
- Partnership Development
- Event Planning
- Needs Assessment
- Project Leadership
- Data Tracking
- Cultural Competency
- Community Engagement
- Fundraising coordination
- Marketing Communications
Software
Microsoft Word
Timeline
Program Specialist
Positive Connections
10.2017 - 09.2024
Department Secretary
Washburn University
01.2007 - 09.2017
Bachelor of Arts - Communication Studies
Washburn University of Topeka
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