Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Work Availability
Timeline
Hi, I’m

Tamara Young

Project Coordinator
Atlanta,GA
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Tamara  Young

Summary

Versatile Project Coordinator with background in administration, strategy planning, and agile project management successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues and clients, monitoring status, and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.

Overview

6
years of professional experience
1
Certification

Work History

State of Michigan

Private Home Care Provider
03.2022 - Current

Job overview

  • Transported clients for medical and personal outings.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Provided direct personal care and administrative services to clients.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Documented vital statistics and coordinated with health care providers.

Forever Young Apothecary

Owner/Operations Manager, Customer Experience
04.2019 - Current

Job overview

  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Founded and managed herbal e-commerce business, growing revenue to $5k in first year.
  • Generated revenues of $5k-7.5k yearly and effectively capitalized on industry growth.
  • Trained and developed team members to build human capital.
  • Resolved customers' issues related to online purchases, late product deliveries and billing discrepancies to encourage good customer relationships.
  • Discovered areas of improvement by generating quarterly operational and sales reports.
  • Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.

Empowered Kingdom Life Ministries

Administrator
04.2018 - 06.2020

Job overview

  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
  • Computerized office activities, maintained customer communications and tracked records through delivery.
  • Entered and maintained departmental records in company database.
  • Collected, validated and distributed information to employees.
  • Managed agendas and calendars, boosting productivity and improving organizational initiatives.
  • Oversaw successful planning and execution of staff meetings, parties and events.
  • Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
  • Assisted executive leaders in decision-making procedures by creating daily reports to advise leaders on corrective actions and process improvements.
  • Drove workflow improvements by streamlining processes.
  • Maximized branding outreach by facilitating marketing initiatives.

Before & After Care

Teaching Professional
09.2017 - 06.2018

Job overview

  • Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
  • Supervised learning groups of students in classroom stations.
  • Incorporated multiple types of teaching strategies into classroom.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
  • Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
  • Directed after-school tutoring and mentoring program serving elementary school students.
  • Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.

Education

University of Michigan - Dearborn
Dearborn, MI

BBA from General Business
12.2018

Skills

  • EMR Systems
  • Behavior Redirection
  • Case Management
  • Data Entry
  • Verbal and Written Communication Skills
  • Task Management
  • Organizational Support
  • Strategic Business Planning
  • Process Improvement
  • Project Scoping
  • Project Planning
  • Interpersonal Skills
  • Agile
  • Excel- Vlookup
  • Microsoft Office
  • Asana
  • Jira
  • Business Development
  • Quality Management Systems
  • Team Oversight
  • Business Administration
  • Profit and Loss Analysis
  • Strategic Project Planning
  • Operations Management
  • Risk and Mitigation Analysis

Accomplishments

  • Resolved product issue of scent potency with Shea Butter Whip through consumer testing and reviews.
  • Collaborated with team of 10 in the development of organization's benefit concert.
  • Lead fundraising projects to expand community reach and increase donations up to $2.5k in two months.
  • Initiate digital marketing campaign for congregant growth of 50% in two years by establishing a target audience and creating internet access to weekly meetings.
  • Analyze organizational behavior of senior and subordinate leadership to improve efficacy in business structure by 75%
  • Research and develop clean, herbal formulas to combat topical and internal illness using fair trade, natural ingredients
  • Targeted Development - Met with parents and guardians to discuss children's progress and to determine priorities and resource needs.
  • Curriculum Development - Tailored educational curriculum to students with range of learning styles, disabilities, strengths and weaknesses. Developed innovative semester lesson plans and practical application exercises for classroom, reversing scores on reading and writing tests from 65% average to 87% average.

Certification

Project Management Professional, Google-Coursera 2022

Languages

Arabic
Elementary
Japanese
Limited Working
Spanish
Professional Working
Availability
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tuesday
wednesday
thursday
friday
saturday
sunday
morning
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Timeline

Private Home Care Provider

State of Michigan
03.2022 - Current

Owner/Operations Manager, Customer Experience

Forever Young Apothecary
04.2019 - Current

Administrator

Empowered Kingdom Life Ministries
04.2018 - 06.2020

Teaching Professional

Before & After Care
09.2017 - 06.2018

University of Michigan - Dearborn

BBA from General Business
Tamara YoungProject Coordinator