Tamarah Dubique
Stockbridge,GA
Summary
Well-qualified professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
9
9
years of professional experience
Work History
Human Resources Specialist
Beacon Dental Group
06.2022 - Current
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Fostered positive employee relationships by promoting open communication and facilitating conflict resolution, enhancing team cohesion and morale.
- Managed job board listings and employee hiring processes in collaboration with the Practice Director and Management Team, ensuring the recruitment of top talent to support organizational goals.
- Coordinated seamless onboarding experiences for new hires, guiding them through orientation activities and providing support to ensure a smooth transition into the company.
- Counseled management and staff on HR policies and procedures to establish best practices and promote a positive work environment, fostering a culture of respect and professionalism.
- Collaborated with the Management Team to identify training needs and assisted in the development of relevant programs to enhance employee skills and performance.
- Assisted with offboarding processes, conducted exit interviews to gather valuable insights, and contributed to continuous improvement initiatives to enhance employee retention and satisfaction.
- Updated employee records, recorded data changes, and maintained accurate and up-to-date records to ensure compliance with regulatory requirements and organizational standards.
Finance Assistant
Ecumenical Social Action Committee (ESAC)
10.2022 - 06.2023
- Collected information for and Process biweekly payroll for 15 employees.
- Reviewed and adhere to department budgets
- Created, sent, and followed up on Grant-Funded invoices
- Assisted with financial reporting to managers and senior executives.
- Verified expense reports for employee reimbursements
- Corresponded with all creditors and vendors regarding payment schedules, outstanding credits and other finance-related inquiries.
- Prepared and processed electronic transfers and payments.
- Prepared and performed check runs.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Directed and monitored 401K, medical, dental and vision benefit packages.
- Completed on-boarding requirements/paperwork for new hires.
Manager of Operations
Beacon Dental Group
08.2020 - 05.2022
- Establish workflow processes, monitor daily productivity and implement modifications to improve overall performance of personnel.
- Coordinate special projects and manage schedules for 15-20 employees.
- Coach new hires on company processes while managing employees to achieve maximum production.
- Develop standard operating procedures for all administrative employees.
- Oversee work processes and perform quality control tasks to increase revenue and reduce production times.
- Source vendors for special project needs and negotiated contracts.
- Optimize organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Evaluate employee records and productivity and submitted evaluation reports.
- Deliver performance reviews, recommending additional training or advancements.
- Compare 10 insurance prices and negotiated for optimal savings.
- Pre-screen resumes prior to sending to corporate hiring managers for consideration.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Assistant Manager of Operations
Beacon Dental Group
02.2017 - 07.2020
- Investigated daily variances and corrected errors to resolve discrepancies.
- Identified accounting errors when cross-referencing documents and database information
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency to help company evolve and grow.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
Dental Claims Specialist
Beacon Dental group
02.2015 - 01.2017
- Prepared and submitted dental insurance claims electronically and via mail, ensuring accuracy and compliance with insurance policies and coding standards.
- Followed up on unpaid claims within standard billing cycle timeframe, effectively reducing outstanding balances.
- Verified the accuracy of each insurance payment and ensured compliance with contract discounts.
- Posted patient payments received by cash, checks, credit cards, and other payment methods accurately to patient accounts.
- Reconciled accounts at the end of each month to ensure all payments were accurately posted and accounted for, providing financial transparency.
- Managed collections on unpaid accounts while prioritizing excellent patient relations, resolving billing inquiries and issues promptly and professionally.
Education
Master of Business - Healthcare Management & Human Resource Management
Fitchburg State University
Fitchburg, MA08.2023
Bachelor of Arts - Management: Finance
University of Massachusetts
Boston, MA08.2020
Skills
- Data Analysis
- Time management
- Problem solving
- Leadership
- Collaboration
- Communication
- Customer Relations
- Training and mentoring
- Training development
- HR policies and procedures
Timeline
Finance Assistant
Ecumenical Social Action Committee (ESAC)
10.2022 - 06.2023
Human Resources Specialist
Beacon Dental Group
06.2022 - Current
Manager of Operations
Beacon Dental Group
08.2020 - 05.2022
Assistant Manager of Operations
Beacon Dental Group
02.2017 - 07.2020
Dental Claims Specialist
Beacon Dental group
02.2015 - 01.2017
Master of Business - Healthcare Management & Human Resource Management
Fitchburg State University
Bachelor of Arts - Management: Finance
University of Massachusetts
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