Community Development and Food Insecurity
Tamara J. Lane
Learning And Development Leader
Summary
Encouraging leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
15
15
years of professional experience
Work History
Learning and Development Consultant
Joyce Jefferies Group
Detroit, MI
04.2024 - Current
- Developed scalable e-learning solutions to accommodate geographically dispersed learners efficiently.
- Collaborated with subject matter experts to develop engaging and relevant course content.
- Delivered impactful training sessions utilizing diverse instructional techniques and multimedia tools.
- Outlined course designs for use by instructional planners.
Training and Development Supervisor
CEVA Logistics Inc./ Ford Motor Co.
Romulus, MI
06.2023 - 04.2024
- Launched and developed training and development initiatives in contact logistics for a new Detroit Three EV automotive client.
- Lead team of trainers as faciliatate certification process.
- Managed new employee orientation training process for more than 500 employees.
- Reviewed and edited all training materials for accuracy and company policy and OHSA compliance.
- Evaluated and coordinated with union leadership to adhere to the Collective Bargaining Agreement for unionized employees.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Coordinated technical training and personal development classes for staff members.
- Coordinated technical training and personal development classes for staff members.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
Instructional Designer
DTE Energy Inc
Detroit, MI
10.2021 - 06.2023
- Develops training content covering any number of the following: specific products, policy and procedures, use of computers and software, interpersonal skills, quality & process issues, and/or product knowledge
- Manage projects and interactions with business units to ensure that materials meet training design specifications
- Apply best practice instructional design methodology for developing materials for E-learning, Instructor-Led, and On-The-Job training to engage learners in a blended learning environment.
- Delivered job analysis following principles of instructional design to offer successful mentoring.
- Created curricula, research topics and conceptualized course format, subject matter and presentation.
- Planned and monitored implementation of technology-based learning programs.
Sr. Corporate Trainer
KellyConnect/ Apple Inc
Troy, MI
04.2010 - 07.2021
- Launched a 100% virtual training program with small team of professionals and expanded the team to 11 lines of business for a global brand. Began with 200 employees and scaled to 6000 employees.
- Lead a team of trainers and delivered Train the Trainer qualifications standards and conducted accreditation evaluations for new trainers.
- Designed, developed and delivered training to New Hire Advisors in a contact call center environment.
- Conduct Learning Management System (LMS) reporting and course configuration.
- Manage new employees and trainers from onboarding through the nesting period.
- Designed virtual user deliverables across multiple mediums including video, presentation, audio, print.
- Quarterly billing and administrative budget reporting for 2000 employees.
Skills
Leadership
Learning strategies
Industry best practices
Course material creation
Implementation support
Team Development/ Mentoring
Animation/ Graphic Design
Training program development
Organizational performance
Learning Management System proficiency
Onboarding Management
Data Analysis
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
Learning and Development Consultant
Joyce Jefferies Group
04.2024 - Current
Training and Development Supervisor
CEVA Logistics Inc./ Ford Motor Co.
06.2023 - 04.2024
Instructional Designer
DTE Energy Inc
10.2021 - 06.2023
Sr. Corporate Trainer
KellyConnect/ Apple Inc
04.2010 - 07.2021