Tamara Jo Hayden
Peoria,AZ
Summary
Dynamic professional with a proven track record throughout my employment, excelling in customer service and teamwork. Recognized for enhancing client relationships and driving repeat business through effective problem-solving. Skilled in operational efficiency and budget management, fostering a positive work environment that promotes collaboration and having fun while excelling in everyday Operations
Overview
17
17
years of professional experience
Work History
Walmart
Walmart
03.2025 - 04.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Owner
Lake Home Management /Cleaners
10.2015 - 10.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Trained and motivated employees to perform daily business functions.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Expanded business into new markets, cond
- Interacted well with customers to build connections and nurture relationships.
GM National Parks
Forever Living
10.2008 - 10.2016
- Delivered exceptional customer experiences through personalized service offerings tailored to individual preferences.
- Fostered a positive work environment to improve team morale and productivity levels.
- Reduced costs with thorough budget analysis and strategic financial planning.
- Streamlined operations for increased efficiency by identifying areas of improvement in workflow processes.
- Boosted customer satisfaction by implementing effective communication strategies and addressing concerns promptly.
- Led organizational restructuring efforts aimed at improving overall efficiency and costeffectiveness.
- Championed staff performance recognition initiatives, promoting a culture of continuous learning and professional development within the organization.
- Negotiated favorable contracts with suppliers, securing competitive pricing without compromising on product quality or service delivery standards.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Reported issues to higher management with great detail.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
Associate of Arts - Business
Santiago Canyon College
Orange, CANo Degree - Business, Real Estate,
Fullerton College
Fullerton, CAGeneral, Business/dental Asst
Santa Ana High
Santa Ana, CA03-1977
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service with emphasis on returning customer base
- Problem-solving
I have excelled in cutomer relations throuout my careers,Love to motivate and encourage everyday wor
I have received numerous rewards throughout my career, however its the customers themselves that make it all worthwhile.
Timeline
Walmart
Walmart
03.2025 - 04.2025
Owner
Lake Home Management /Cleaners
10.2015 - 10.2022
GM National Parks
Forever Living
10.2008 - 10.2016
Associate of Arts - Business
Santiago Canyon College
No Degree - Business, Real Estate,
Fullerton College
General, Business/dental Asst
Santa Ana High
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