Hi, I’m
Tamara Doleman
Administrative Assistant
MD
“…God placed the most beautiful things in life on the other side of our worst terrors. If we are not willing to stand in the face of the things that most deeply unnerve us, and then step across the invisible line into the land of dread, then we won’t get to experience the best life has to offer.”
Will Smith
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
19
years of professional experience
Work History
University System Of Maryland At HagerstownHagerstown, Maryland
Administrative Assistant
10.2005 - Current
Job overview
- Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sort and distribute office mail and record incoming shipments for corporate records.
- Interact with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generate reports and typed letters in Word and prepared PowerPoint presentations.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Coached new employees on administrative procedures, company policies and performance standards.
- Restock supplies and placed purchase orders to maintain adequate stock levels.
- Support efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Support room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Arrange rapid office equipment repair and maintenance with vendors.
- Monitor premises, screen visitors, update logs and issue passes to maintain security.
- Maintain staff directory and company policy handbook for human resources department.
Instructional AssistantHagerstown, MD
Salisbury University
08.2015 - 12.2015
Job overview
- Supported and helped course instructor with classes taught via Interactive Video (IVN).
- Managed classroom behavior.
- Operated technology to facilitate class participation when between multiple locations.
- Aceted as liaison for student emergencies, communicate via phone and email with instructor as needed
- Distributed and collected classroom materials and forwarded to instructor.
- Proctored online and written exams/quizzes per instructor’s directions.
Herald-Mail NewspaperHagerstown, Maryland
Community Writer
05.2004 - 01.2006
Job overview
- Writer of weekly column on daily activities and lives of people who resided in and around Jonathan Street Community; the only historic African-American community, in Hagerstown, Maryland.
Education
Frostburg State UniversityFrostburg, MD
Bachelor of Science from Sociology
12.2013
Kaplan Online (frmly. Hagerstown Business College)Hagerstown, MD
Associate of Arts from Paralegal Studies
05.1992
Skills
- Administrative Procedures
- Strong Organizational Skills
- Proficiency in Microsoft Office
- Written and verbal communication
- Attention to detail and time management
- Discretion and judgment
Objectives & Goals
OBJECTIVES:
- Complete master’s program by 2024.
- Volunteering within the non-profit sector with organizations dedicated to social programs for women and children, disadvantaged, under-served, and community enrichment.
- Enhance skills through the attendance of workshops, seminars, and conferencing, and serving on community/social committees.
GOALS:
- Obtain second Bachelor of Science in IT Administration.
- Obtain post-graduate certification in Community Organization & Advocacy or a Concentration in Social Change.
- Build a network of community grass-roots organizations and government/social services programs through ongoing internships, seminars, committees, and workshops.
- Research any qualifying certifications, or continuing education courses required to reaching my objectives.
- Acquire co-teaching or grad assistant positions in higher education.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Salisbury University
Instructional Assistant
08.2015 - 12.2015
Administrative Assistant
University System Of Maryland At Hagerstown
10.2005 - Current
Community Writer
Herald-Mail Newspaper
05.2004 - 01.2006
Frostburg State University
Bachelor of Science from Sociology
Kaplan Online (frmly. Hagerstown Business College)
Associate of Arts from Paralegal Studies
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