Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Tamara L. Hill

Stone Mountain,GA

Summary

Extremely motivated with a broad-base work experience; specializing in Admissions, Billing, and Medical Coding. Team-oriented, dependable and performance-driven. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Personable Office Administrator with over 10 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.

Overview

15
15
years of professional experience

Work History

Patient Intake Coordinator

AccentCare
08.2020 - 08.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Responsible for facilitating the referral process and the coordination of information to the associated business branch
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Self-motivated, with a strong sense of personal responsibility.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Identified issues, analyzed information and provided solutions to problems.

Front Desk Patient Coordinator

Georgia Urology
02.2018 - 08.2020
  • Upheld confidentiality requirements and regulatory compliance guidelines.
  • Responsible for pre-registering and scheduling complex procedures
  • Worked with patients to schedule tests and procedures.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
  • Assisted patients with coordinating long-term care for chronic conditions to support and manage illnesses.
  • Prepared and processed patient referrals and transfer requests.

Medical Assistant

Progressive Medical Center
08.2014 - 02.2018
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Maintain patient medical records to ensure that proper notations are made to the files
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Obtain vital signs and health information for the patient’s medical record
  • Prep all IV bags for daily appointments as well as monitor patients during I therapy and change over IV bags and remove IV’s
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Completed EKGs and other tests based on patient presentation in office.
  • Perform venipunctures for blood tests and centrifuge to separate the plasma.
  • Sanitized, restocked, and organized exam rooms and medical equipment.

Documentation Representative

CCS Medical
07.2008 - 12.2012
  • Reconcile and adjust unbilled claims for patients without a CMN (Certificate of Medical Necessity)
  • Ensure all medical documents and patient accounts are consistent and complete
  • Review accounts and contact physicians and/or patients as needed for pertinent documentation needed to complete orders
  • Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information..
  • Collaborated with quality assurance team to comply with regulatory requirements.

Accounts Receivable Representative

CCS Medical
  • Prepared and attached all required claims documentation including referrals, treatment plans or other required correspondence to reduce incidence of denials
  • Thoroughly investigated past due invoices and minimized number of unpaid accounts
  • Communicate directly with patients regarding their insurance benefits and coordination with CCS Medical products and programs
  • Research all denials, re-file claims and initiate appeals and follow up as necessary.
  • Reviewed accounts on monthly basis to assess aging and pursue collection of funds.

Education

Medical Billing Certification) -

DeKalb Technical Institute
Clarkston, GA

Certified ICD-9/10 Coding Specialist Certified First Aid & CPR Certified Medical Billing Specialist Education and Training - undefined

Gwinnett College
Lawrenceville, GA

Skills

  • HIPPA Compliant
  • EMR Knowledgeable ACIS / MESTA–MED Medisoft NUEMED Greenway Phlebotomy Gr
  • ICD 10 Coding and Billing
  • Microsoft Office
  • Phlebotomy
  • Office Management & Leadership Skills
  • Patient Admission

Timeline

Patient Intake Coordinator

AccentCare
08.2020 - 08.2023

Front Desk Patient Coordinator

Georgia Urology
02.2018 - 08.2020

Medical Assistant

Progressive Medical Center
08.2014 - 02.2018

Documentation Representative

CCS Medical
07.2008 - 12.2012

Medical Billing Certification) -

DeKalb Technical Institute

Certified ICD-9/10 Coding Specialist Certified First Aid & CPR Certified Medical Billing Specialist Education and Training - undefined

Gwinnett College

Accounts Receivable Representative

CCS Medical

Similar Profiles

CREATE PROFILE
Tamara L. Hill