Summary
Overview
Work History
Education
Skills
Timeline
Generic

TAMARA "LEE" MEYEN

Wharton,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Available for weekend, evening and holiday shifts. Willingness to take on added responsibilities to meet team goals. Considered hardworking, punctual and driven.

Overview

17
17
years of professional experience

Work History

Cashier

Kroger #320
Sugar Land, TX
02.2022 - Current
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels
  • Provided friendly service and assistance to clients to promote customer loyalty, satisfaction and sales
  • Worked flexible schedule and extra shifts to meet business needs
  • Helped customers complete purchases, locate items and join reward programs
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
  • Checked personal identifications during alcohol and tobacco sales
  • Welcomed customers and helped determine their needs
  • Answered questions about store policies and addressed customer concernsGreeted customers entering store and responded promptly to customer needs
  • Restocked and organized merchandise in front lanes
  • Worked closely with shift manager to solve problems and handle customer concerns
  • Stocked, tagged and displayed merchandise as necessary
  • Reviewed new promotions and monitored price changes
  • Processed customer refunds and exchanges according to established guidelines
  • Collected and authorized payments of guests
  • Cleaned registers and conveyer belts at end of every shift and throughout shift as needed

Master Telecommunicator/Field Training Officer

Wharton Police Department
Wharton, TX
06.2018 - Current
  • Answered incoming administrative or 9-1-1 lines and disseminated information accordingly - dispatched call for service, transferred to extension requested, transcribed message, or referred caller to correct agency
  • Dispatched Police, Fire, EMS, Life Flight units when necessary and logged all related information into calls for service for each department
  • Monitored video screens of Police Department and surrounding areas
  • Monitored county radio for any calls close to or inside city limits
  • Researched information as requested
  • Entered/modified/cleared lost/missing/stolen articles, people, vehicles, etc. in national crime database
  • Created training manual for Dispatch since Wharton did not initially have one
  • Any other tasks assigned
  • From June 2018 to December 2021, Wharton Police Department was Full Time employment. As of December 2021, Wharton Police Department became Part Time employment and Meadows Place Police Department became Full Time employment

Dispatch Supv/Records Manager/Administrative Assistant

Meadows Place Police Department
Meadows Place, TX
02.2017 - Current
  • Answered incoming administrative phone lines and disseminated information accordingly - dispatched call for service, transferred to extension requested, transcribed message, or referred caller to correct agency
  • Dispatched Police units to calls for service and notified fire department (through another agency) when necessary - i.e. Occupied vehicle lockouts, welfare checks, sick calls, etc.
  • Monitored courtroom during court sessions; monitored video screens for Police Department, Training Center, Mud Plant, Community Swimming Pool, etc.
  • Ran driver's license, criminal history, and vehicle returns per officer request and gave out information over police radio
  • Monitored county police radio for any calls related to or close to City of Meadows Place
  • Supervised part time dispatchers and ensured schedule coverage each week
  • Tended to all Open Records Requests and disseminated appropriately in timely manner
  • Engaged in daily communications with internal partners and identified document-related issues that required interdepartmental cooperation
  • Adhered to established procedures for handling sensitive and classified documents to retain chain of custody integrity
  • Contacted document requestors and obtained additional information required to process document requests
  • Promoted efficient document processing by maintaining orderly and clean control room
  • Collaborated across departments and levels of management to gain consensus on procedural documentation
  • Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation
  • Managed file archival and information retrievals
  • Any other tasks assigned
  • From February 2017 to December 2021, Meadows Place Police Department was Part Time employment. As of December 2021, Wharton Police Department became Part Time employment and Meadows Place Police Department became Full Time employment

Master Telecommunicator/Field Training Officer

Rosenberg Police
Rosenberg, TX
01.2010 - 02.2018
  • Answered incoming administrative phone calls and disseminated information accordingly - entered call for service, transferred to appropriate agency, transferred to internal extension, etc.
  • Answered incoming 9-1-1 emergency phone calls and disseminated information accordingly - entered call for service, transferred to appropriate agency, attempted call-backs on hang-up calls, dispatched police and/or fire personnel to requested location
  • Monitored police and fire radios throughout shift in order to assist partners with workload
  • Dispatched police and/or fire personnel to appropriate calls and broadcasted information over radios
  • Dispatched wreckers as requested
  • Monitored 23 jail inmate video screens to prevent prisoners from self-harm or inability to call for medical attention when necessary
  • Monitored video screens for entire police department, area parks, local shopping centers, etc.
  • Answered incoming intercom activations throughout police department in order to lock/unlock doors and/or speak to person on other end of intercom
  • Entered/Modified/Cleared/Canceled entries in national crime database: missing persons, wanted persons, stolen vehicles, abandoned vehicles, stolen articles, protective orders, etc.
  • Ran driver's license, criminal history and vehicle returns as requested
  • Called out on-call personnel as requested
  • Trained new recruits
  • Assisted with training program and reorganization of current training manual
  • Assisted School Resource Officers and other departments or divisions as requested
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness
  • Developed and implemented effective lesson plans to cover necessary material
  • Created curricula, instructions, documents and written tests for various types of training courses
  • Developed lesson plans, instructional materials and written practice tests for new recruits
  • Any other tasks assigned

Dispatcher III

Fort Bend County Sheriff's Office
Richmond, TX
11.2009 - 01.2010
  • Answered incoming administrative phone calls and disseminated information accordingly - entered call for service, transferred to appropriate agency, transferred to internal extension, etc.
  • Answered incoming 9-1-1 emergency phone calls and disseminated information accordingly - entered call for service, transferred to appropriate agency, attempted call-backs on hang-up calls, dispatched police personnel to requested location
  • Monitored police radio throughout shift in order to assist partners with workload
  • Dispatched police personnel to appropriate calls and gave information out over radio
  • Dispatched wreckers as requested
  • Entered/Modified/Cleared/Canceled entries in national crime database: missing persons, wanted persons, stolen vehicles, abandoned vehicles, stolen articles, protective orders, etc.
  • Ran driver's license, criminal history and vehicle returns as requested
  • Assisted other departments/divisions as requested
  • Any other tasks assigned

Education

High School Diploma -

B F Terry High School
Rosenberg, TX
06.1996

Skills

  • Attention to Detail
  • Problem Solving
  • Decision Making
  • Individualized Instruction
  • Verbal and Written Communication
  • Documentation and Recordkeeping
  • Curriculum Design
  • Employee Relations
  • Quality Assurance
  • Training Method Development
  • Training Program Design
  • Course Materials Development

Timeline

Cashier

Kroger #320
02.2022 - Current

Master Telecommunicator/Field Training Officer

Wharton Police Department
06.2018 - Current

Dispatch Supv/Records Manager/Administrative Assistant

Meadows Place Police Department
02.2017 - Current

Master Telecommunicator/Field Training Officer

Rosenberg Police
01.2010 - 02.2018

Dispatcher III

Fort Bend County Sheriff's Office
11.2009 - 01.2010

High School Diploma -

B F Terry High School
TAMARA "LEE" MEYEN