Cyber Process PM/CFS Program Coordinator, TMS Manager
US Coast Guard
07.2022 - 04.2024
Coordinate roadshows, events, and cybersecurity engagements for, service members in the field; monitor requests, create presentation materials, and arrange for field education and training in cyber workforce security and development
Create and maintain cyber engagement process guides and contact data for field POC’s, service offerings, and RFI’s and other operational materials; track deliverables
Manage and coordinate Cyber Field Support Program and the CFS Knowledge Management materials, updates, and shared workspaces (MS Teams channels, SharePoint, and OneNote)
Provide data analysis, reviews, and reporting for CFS Program and Process Improvement
Research and apply industry standards to current methods of operation and program management
Create and maintain SOPs, Templates, Process Guides and Process Maps, Diagrams, Flow Charts and Job Aids
Office Calendar, Events, and Meeting planning, logistics coordination, and process management
Provide logistics leadership for internal meetings with clients and stakeholders, including agenda, materials, and equipment for remote connection with offsite attendees
Review, edit, and finalized review of internal documents for USCG Human Resources and Policy Organizations; relocate completed and approved documents to USCG CG-1 Shared Folder (SharePoint)
Draft daily report to DPR-XD (formerly CG-1) Front Office of tasks and goals for the day, establish timelines for each tasker
Create new tasks and provide updates on taskings in the USCG Task Management System
Record TMS tasks and input data into the TMS Tracker System to allow for effective tracking
Work through Congressional Q&A’s and Congressional Inquiries
Contribute to weekly reports throughout USCG HR for DPR-XD (formerly CG-1) Leadership; provided all submitted inputs and feedback from prior report(s)
Generate DPR-XD (formerly CG-1) Front Office TMS Weekly Status Report and send to stakeholders and USCG DPR-XD (formerly CG-1) Directorates and Organizations
EPerformance: Initiated change of supervisor and rating official assignments and reassignments
Generate ePerformance reports through FedHR database; complete updates based on feedback and reassignment requests
Tracked all USCG Civilian Employee records changes initiated, created, or updated through FedHR for DPR-XD (formerly CG-1) Directorates
Assist with Mid-term and Annual Reviews, promotions, and rewards for first and second line supervisors for civilian employees of DPR-XD (formerly CG-1) and the Directorates.
Executive Assistant/Project Admin
Konterra Group-USAID
05.2019 - 12.2021
Provided administrative assistance to NAVFAC Commanding and Executive Officers and supporting staff, including travel arrangements in Defense Travel System (DTS), on and off-base meetings coordination, small-budget management, and event planning
Calendar and Schedule Management for Commanding Officer and Executive Officer
Assisting with FitRep Evaluations and Reports, Office Inventory, Purchasing for CO, XO, BP
Creating and Updating NAVFAC Office SOP’s
Drafting and Editing official letters and documents for CO, XO, and BP
Review and Analysis of Confidential Documents for Approval and Signature
Facilitated and Managed virtual meetings, groups, and rooms
Project Administration for various Graphic Design, Curriculum, and Resilience Work-studies
Project Administration for GELI program for humanitarians and development workers-USAID
Updating personnel and contractor databases and Workflow platforms; eBilling and monthly invoicing for contracted Domestic and International Clinicians
Creating, Editing, and Review of task orders, master service agreements, and SOW’s, and SOP’s
Acted as DocuSign account manager; create, edit, and send documents for completion/signature
Creating, Editing, and Updating MS PowerPoint slides, and presentations
Answer questions regarding the office, event/schedule conflicts, general customer service
Credentialing: staff and contractor medical, mental health, and social service professionals.
Administrative Office Manager/Customer Service
The Pirko Group, CTG
01.2012 - 01.2019
Create/edit/send auto responders and newsletters; compile information, research proposals/bids
Analyze/compile company/contractor information for intranet database of contracts/bids
Create Standard Operating Procedures based on various contracts/tasks/obligations
Create past performance reports for each employee and/or Independent Contractor per contract
Edit RFP's, minor contracts, task manager deliverables
On Assignment: Process electronic legal records for docketing and e-filing with USPTO; Open
new cases for patent processing electronically; Set deadlines, enter updates; manage IP
database
Portal patent records from outside patent documents and records systems; Obtain new patent records from primary attorney offices internationally, with a focus on Japan (Panasonic, Samsung, Sanyo); Scan legal records of new and established patents into system; Upload legal patent records obtained from other offices into system, enter client data; email records to USPTO
Transcription services (contract) for DC Superior Court/Virginia Employment Commission
Junior Database Management for VA Electronic Health Records Management ad VBMS systems, enter, update, transfer, and protect Personal Health Information and PII
Receive and review incoming Veterans Claims for proper information and documentation
Send requests to veterans for additional information regarding claims process (medical documents, personal information, VA medical history records, etc
Intake, data entry, medical transcription, and psychological test proctoring for USCP recruits.
Sensitive Compartmentalized Information Facility Information Systems Security Manager (SCIF ISSM), Removable Media Inventory Manager at US Coast GuardSensitive Compartmentalized Information Facility Information Systems Security Manager (SCIF ISSM), Removable Media Inventory Manager at US Coast Guard