Shuntavia Peterson
Montgomery
Summary
Certified Medical Assistant with over 6 years of experience in high-pressure clinical settings. Proven expertise in Medical Scribing and a strong focus on quality and safety in patient care. Highly organized and proactive, with a track record of effective collaboration to meet patient needs. Proficient in various medical software and applications, enhancing operational efficiency. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Scribe
ScribeAmericaLLC
08.2024 - 03.2025
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
- Reduced physician workload by taking on additional administrative tasks as needed, such as retrieving laboratory results and organizing patient files.
- Accompanied physicians through day in fast-paced, stressful environments.
Medical Scribe
Cognizant Technology Solutions
07.2022 - 07.2024
- Assisted physicians in patient care by transcribing and entering orders into the Electronic Medical Record system.
- Performed data entry of patient information, including demographics, vital signs, lab results, and other pertinent information.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Prepared charts for upcoming appointments by retrieving relevant medical history from previous visits.
- Documented and initiated tests, scan and other orders.
- Determined correct ICD-10 and CPT codes for use in medical record.
Certified Clinical Medical Assistant- Infectious disease
Medical Advocacy & Outreach
05.2021 - 06.2022
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Resolved customer complaints relating to laboratory services in a timely manner.
Certified Clinical Medical Assistant
American Family Care, Inc
09.2019 - 05.2021
- Scheduled appointments for patients via phone and in person.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Recorded vital signs and medical history for 80+ patients each shift.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Performed quality control tests on incoming and outgoing materials to ensure safety standards were met.
Patient Registration Specialist
Baptist Medical Center South
09.2017 - 08.2019
- Provided guidance on proper completion of forms related to registration processes.
- Greeted patients and visitors, verified patient information, and collected copayments for services rendered.
- Maintained accurate patient records in accordance with HIPAA regulations and organizational policies.
- Conducted insurance eligibility verifications to ensure coverage of services provided.
- Provided customer service support by answering phones and responding to inquiries from staff and the public.
- Assisted patients with questions regarding their accounts or billing issues.
Education
High School Diploma -
The Calhoun School
Letohatchee, AL05-2025
Skills
- Strong communication skills
- Adaptability in Fast-paced environments
- Documentation skills
- Detail-oriented approach
- Records organization
- Medical transcription
- Problem-solving
- Clinical support
- Data entry efficiency
- Information gathering techniques
- Pharmacology awareness
Certification
- Certified in DOT testing.
- First Aid/CPR Certified
Timeline
Medical Scribe
ScribeAmericaLLC
08.2024 - 03.2025
Medical Scribe
Cognizant Technology Solutions
07.2022 - 07.2024
Certified Clinical Medical Assistant- Infectious disease
Medical Advocacy & Outreach
05.2021 - 06.2022
Certified Clinical Medical Assistant
American Family Care, Inc
09.2019 - 05.2021
Patient Registration Specialist
Baptist Medical Center South
09.2017 - 08.2019
High School Diploma -
The Calhoun School
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