Tamari Johnson
Memphis,Tennessee
Summary
To build a long-term career with opportunities for career growth. Attentive Customer Service Representative with 10 years achieving customer service satisfaction and customer retention goals. Independent and quick thinking team player.
Overview
10
10
years of professional experience
Work History
Server Manager
Echelon Bar And Grill
09.2022 - Current
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcome and greet guests before presenting special menu items to clients.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Deliver food and drinks in a timely manner.
Inventory Specialist
Millstone Medical
03.2021 - 08.2023
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
Front Desk Receptionist
LA Fitness
02.2018 - 07.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Assistant Manager
Family Dollar
11.2015 - 08.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Sales Associate
Macy's Sunglass Hut
07.2016 - 01.2017
- Set store sales and profitability goals.
- Be an ambassador for the Sunglass Hut brand.
- Know the product inside and out, and stay fresh and new with today's styles and trends.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Cashier
KFC
05.2015 - 11.2015
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Laundry and Housekeeping
Maple's Health and Rehabilitation Center
08.2014 - 04.2015
- Maintained a clean, safe living environment for clients by performing housekeeping tasks such as laundry, cleaning, and organizing household items.
- Oversaw daily living tasks such as meal preparation, laundry, and housekeeping to maintain a clean and welcoming environment for patients.
Education
Certification of Completion - Medical Office Professional
Concorde Career College
Memphis, TN02.2017
Certificate of Completion - Cosmetology
Tennessee Academy of Cosmetology
Memphis, TN08.2014
High School Diploma -
Ridgeway High School
Memphis, TN05.2013
Skills
- Operating system management
- Team Training
- Restaurant Operations
- Crew Coordination
- Customer Service
- Team Leadership
- Problem-Solving
- Relationship Building
- Reliable and Responsible
- Staff Supervision
- Collaboration and Teamwork
- Workflow Planning
Business Owner
I am a business owner of 8 years. I have a legit brand known as 'Touched By Tam' where i service women, men, and children with my cosmetology skills. I have a personalized customized website where all new and existing clients can book appointments and view all and any sales and specials I have for he month.
Timeline
Server Manager
Echelon Bar And Grill
09.2022 - Current
Inventory Specialist
Millstone Medical
03.2021 - 08.2023
Front Desk Receptionist
LA Fitness
02.2018 - 07.2020
Sales Associate
Macy's Sunglass Hut
07.2016 - 01.2017
Assistant Manager
Family Dollar
11.2015 - 08.2018
Cashier
KFC
05.2015 - 11.2015
Laundry and Housekeeping
Maple's Health and Rehabilitation Center
08.2014 - 04.2015
Certification of Completion - Medical Office Professional
Concorde Career College
Certificate of Completion - Cosmetology
Tennessee Academy of Cosmetology
High School Diploma -
Ridgeway High School
Similar Profiles
Nicola DamaNicola Dama
Bar and restaurant supervisor at Rockpool Bar And Grill 2 HATS #8 Best Grill In The WorldBar and restaurant supervisor at Rockpool Bar And Grill 2 HATS #8 Best Grill In The World
Laylá FrayLaylá Fray
General Manger at Bar Beach Tropical & Bar Beach GrillGeneral Manger at Bar Beach Tropical & Bar Beach Grill
Jesicca PagulayanJesicca Pagulayan
Restaurant Supervisor at JVs Grill and Garden Resort (Bar and Grill)Restaurant Supervisor at JVs Grill and Garden Resort (Bar and Grill)
Masyika CrumMasyika Crum
Counter Person at Pro CleanersCounter Person at Pro Cleaners
Abdou Aziz NdiayeAbdou Aziz Ndiaye
Supervisor at Fastrack ShopSupervisor at Fastrack Shop