Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamariah Hager

Salisbury,NC

Summary

Dynamic and results-oriented professional with a proven track record of enhancing operational efficiency and customer satisfaction. Leveraged tech-savviness and exceptional problem-solving abilities at Uber Eats to streamline delivery processes. Excelled in multitasking and organization, consistently meeting tight deadlines. Skilled in GPS technology and vehicle maintenance, ensuring reliability and punctuality in high-pressure environments.

Overview

12
12
years of professional experience

Work History

Delivery Courier

Uber Eats
Beckley, WV
04.2023 - Current
  • Collected payments from customers upon completion of deliveries as needed.
  • Signed documents confirming receipt of goods upon delivery at destination points.
  • Delivered items directly into customers' homes when necessary, providing additional customer service support.
  • Maintained accurate documentation on all shipments delivered and received throughout the day.
  • Adhered strictly to all applicable laws pertaining to operating a commercial vehicle.
  • Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
  • Responded promptly to customer inquiries regarding the status of their orders over the phone or via email.
  • Promptly responded to emergency calls for urgent deliveries within specified time frames.
  • Loaded and unloaded cargo from vehicles using appropriate equipment such as ramps or lift gates.
  • Performed vehicle safety inspections before each shift, ensuring proper functioning of brakes, engine, lights, and other components.
  • Communicated with dispatch personnel regarding any delays or changes in route due to traffic or weather conditions.
  • Provided excellent customer service when interacting with clients during package pickups and deliveries.

Server

Golden Corral Buffet and Grill
Beckley, WV
08.2022 - 12.2025
  • Delivered food orders promptly and courteously.
  • Followed health safety guidelines when preparing and serving food products.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Took orders from customers accurately and in a timely manner.

Team Member

Wendys Restaurant
Charleston, WV
06.2022 - 08.2022
  • Resolved customer issues promptly in a professional manner.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Collaborated with team members to maximize productivity and efficiency.
  • Provided customer service support to ensure satisfaction.

Housekeeping Room Attendant

Marriott
Charleston, WV
04.2022 - 06.2022
  • Communicated effectively with team members about daily assignments and task progress.
  • Collaborated with team members to ensure timely completion of assigned tasks.
  • Kept up-to-date records of items cleaned in each room.
  • Replenished room amenities according to established guidelines.
  • Followed safety procedures when using chemical cleaners and power equipment.
  • Assisted colleagues whenever necessary in order to meet deadlines set by management.
  • Participated in regular training sessions related to hospitality industry trends and best practices.
  • Inspected all assigned rooms upon completion of cleaning duties.

CEO

Self-employeed
Charleston, WV
01.2016 - 11.2021
  • Cultivated relationships with external organizations to build partnerships that benefited both parties.
  • Monitored budgetary expenditures across multiple departments to ensure fiscal responsibility.
  • Introduced innovative approaches that improved efficiency while reducing costs.
  • Developed strategies for improving customer service standards throughout the company.
  • Collaborated with marketing teams on campaigns aimed at increasing brand visibility in target markets.
  • Developed and implemented strategic business plans to increase company profitability.
  • Implemented technological solutions designed to improve operational effectiveness.
  • Facilitated board meetings and provided leadership guidance to senior management.
  • Directed long-term research initiatives to identify new markets for growth opportunities.

Account Manager

Self-employeed
Charleston, WV
01.2014 - 11.2021
  • Developed pricing models for various products and services based on market conditions.
  • Generated leads through cold calling activities.
  • Ensured compliance with industry regulations when dealing with clients.
  • Created comprehensive reports on account performance and presented them to senior management.
  • Maintained accurate records of all customer interactions in the CRM system.
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Analyzed client data and identified opportunities for growth.
  • Provided technical assistance during product demonstrations or presentations.
  • Resolved customer complaints in a timely manner.
  • Monitored competitor activities in order to stay ahead of the competition.
  • Utilized problem-solving skills when dealing with difficult customers.
  • Analyzed purchase orders, contracts, invoices, check requests and other documents related to the accounts payable cycle.
  • Ensured proper authorization for all purchases made by the organization.
  • Provided support during internal and external audits as necessary.
  • Assisted with month-end closing activities as needed.
  • Reconciled vendor statements, investigated and resolved discrepancies.
  • Processed invoices and payments in accordance with company policies and procedures.
  • Conducted periodic reviews of vendor accounts to identify opportunities for cost savings or process improvements.
  • Reconciled bank statements on a regular basis to ensure accuracy of financial records.
  • Responsible for entering customer payments into the accounting software system.
  • Maintained accurate records of accounts receivable and payable transactions.
  • Generated weekly aging reports to track overdue payments from clients and followed up accordingly.
  • Reviewed all incoming payments for accuracy before posting them into the general ledger system.

Home Health Aide

N/A
Charleston, WV
09.2014 - 02.2019
  • Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
  • Provided emotional support and companionship to patients.
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Administered medications as instructed by physician or nurse practitioner.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Prepared meals and snacks according to prescribed diets.
  • Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
  • Transported clients to doctor appointments and social events.
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Participated in developing individualized care plans based on medical orders and assessments.
  • Took initiative to ensure all tasks were completed efficiently within the designated time frame.

Education

Some College (No Degree) - General Studies

Kanawha Valley
Charleston, WV

Some College (No Degree) - Cosmotology

ACT
Beckley, WV

Bachelor of Science - Psychobiology

SNHU
New Hampton, NH

Skills

  • Energy conservation
  • Route planning
  • GPS technology
  • Punctuality
  • Load organization
  • Vehicle maintenance
  • Tech-savviness
  • Excellent driving skills
  • Multitasking and organization
  • Problem-solving
  • Decision-making
  • Document management
  • Performance improvement
  • Time management
  • Attention to detail
  • Punctuality and reliability
  • Working independently
  • Valid Driver's license

Timeline

Delivery Courier

Uber Eats
04.2023 - Current

Server

Golden Corral Buffet and Grill
08.2022 - 12.2025

Team Member

Wendys Restaurant
06.2022 - 08.2022

Housekeeping Room Attendant

Marriott
04.2022 - 06.2022

CEO

Self-employeed
01.2016 - 11.2021

Home Health Aide

N/A
09.2014 - 02.2019

Account Manager

Self-employeed
01.2014 - 11.2021

Some College (No Degree) - General Studies

Kanawha Valley

Some College (No Degree) - Cosmotology

ACT

Bachelor of Science - Psychobiology

SNHU

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Tamariah Hager