Tamarious Jackson

• Take a hands-on approach and deliver strategic operational leadership across all aspects of production and fulfillment.
• Provide cross-functional leadership from the front lines and immerse myself in the business to optimize productivity, promote growth, encourage innovative ideas, and create an excellent culture.
• Map out, drive and continuously improve day-to-day operations in a hyper-growth environment, effectively engaging, motivating and directing a team of 15 Production and Area Managers to ensure on-time and accurate delivery of customer orders.
• Manage dynamic and cross-functional teams to better assess daily operations of Production, Planning, and Fulfillment teams while continuously driving and delivering results against established company criteria and key performance indicators.
• Drive customer-focused environment committed to delivering the highest quality product to our customers, driving quality performance under 1%, ultimately leading network.
• Analyze shift performance to identify operational opportunities, trends, and potential cost-saving improvements.
• Conduct presentations and formal training programs to enhance team communication and employee engagement.
• Launch and operate completely new robotics Autostore system in all of HelloFresh producing over 200,000 orders weekly.
• Devised and administered cost control initiatives saving $102,002.79

• Drive continuous development to production, quality, cost, and delivery initiatives while building and maintaining relationships with hourly associates, managers, carrier partners, vendors, and various departments.
• Oversee day-to-day production operations, ensuring on-time and accurate delivery of customer orders.
• Effectively engage, coach, motivate and lead Production team for career progression and development.
• Analyze and identify areas of improvement in cost savings, production, and lead times.
• Create, learn, and assist on strategic planning and forecasting to improve existing production issues.
• Established new procedures, metrics, and processes alongside COO and Director of Operations.
• Develop and administer operational procedures for executing activities for outgoing shipments, handling and disposition of products, and keeping highest standards of Quality.

• Support the facility Key Performance Indicators (KPI) consistently meet / exceed established goals, including but not limited to Good Manufacturing Practices (GMP), safety, quality, productivity, sanitation, and maintenance. Maintain daily reports that are established to measure daily, weekly and monthly KPI’s.
• Develop and maintain inventory control systems that meet ongoing and future facility needs
• Develop and manage the facility cycle count program and the inventory recoup/repack/return/recycle program.
• Provide floor support to Operations Supervisors and hourly associates regarding inventory issues and office support to the I/O Coordinators and receiving/shipping office personnel.
• Facilitates and executes the hold process for local site
• Track day-to-day facility inventory costs as they affect facility KPI’s and effectively communicate results to appropriate team members
• Insure daily communications and shift meetings provide the necessary information for employees to do their jobs consistently well while making them feel a real part of the team
• Investigate all facets of facilities operation to troubleshoot processes and make/recommended improvements

• Performed overall direction, coordination, and evaluation of site operations functions, including full accountability for setting and achieving operational goals, strategic planning, analysis and forecasting.
• Subject-Matter Expert on larger processes and activities within fulfilment centers, i.e.
• 5s audits, alignment with Standard Work procedures across network.
• Coach, manage, and develop team of 50 to 200 Amazon associates.
• Communicate policies to team and act as primary information source for team -maintaining compliance, consistency, and taking corrective action when needed.
• Create, manage, and support recognition programs Continuously measure and evaluate departmental goals and all work processes, available daily labor and daily production goals and hourly progress towards these goals.
• Manage and report KPI analysis daily.
• Support all safety programs and OSHA compliance to ensure safe work environment for all associates.
• Ensure procedures are followed for building security and product loss prevention.
• Partner with management team to establish and maintain quality control standards.
• Developed performance goals and objectives to achieve customer demand and ensure accuracy and quality.
• Strong communication skills, both verbal and written.
• Adept ability to motivate others in deadline-driven environment.
• Analyzed and dive deep into data to provide thought-provoking, workable business solutions.

Plan, direct, supervise and control the execution of all business, technical, and fiscal functions of the delivery station On-road operations.

· Define new processes to drive step change reductions in both fixed and variable costs of On-road delivery operations. Pilot proposed changes in the real environment and have the ability to work in a start-up type environment, dealing with ambiguity on a regular basis.

· Partner with senior business leaders across departments to analyze our existing processes and identify opportunities to improve and optimize current operations.

· Lead process-improvement efforts and manage the implementation of both business processes and technical solutions.

· Mobilize company resources through effective liaison with support departments, to create projects capable of driving the business forward and enhancing the customer experience.

· Build, supervise, lead, and develop a diverse team of Area Managers, Delivery Operations (2-5 front-line supervisors, depending on location).

· Create and sustain a safe, high-quality and professional environment in an expanding business.

· Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.

· Raise the safety, quality, productivity, and capacity performance on road via regular barrier-breaking deep dives and even metric creation. This could include pilots and program development. It also means ensuring training is completed and proper standard work is followed.

· Champion excellent driver and customer experience while continuously improving Amazon’s last mile on road performance. Be a subject matter expert for all Delivery Associates and Delivery Service Partners process areas. Manage Driver and DSP relationships and measure and evaluate those partnerships on a regular basis

4200 Samuell Blvd, Mesquite

• Yard Shifter/ Sorter Maneuvering tractor trailer and shifting equipment throughout facility Sorting packages in timely manner.