Tamarquez Burns Mclean
Burger King
Raleigh,NC
11
years of professional experience
Proactive leader with 10+ years of experience in high-volume operations, seeking to leverage proven organizational, problem-solving, vendor management, and process improvement skills in a corporate administrative role. Expert in vendor management, increasing operational efficiency, time management, and scheduling. Proficient in the MS Office Suite, data management, team management, and scheduling software.
Work History
General Manager
1 Year 5 Months- Coordinated recruitment and onboarding, ensuring new hire training on processes, policies, safety, administrative procedures, and systems.
- Planned and executed company meetings and events, ensuring all logistics, including travel arrangements, scheduling, and material preparation.
- Managed financial record-keeping, processed invoices, and prepared expense reports to ensure accuracy and compliance.
Franchise Business Consultant
4 Years- Serve as primary contact to advise and support franchise success through adherence to brand standard offering guidance on operations, finance, and staff management, and operations.
- Facilitate training for franchisees and their teams on new initiatives, best practices, and operational standards through strict adherence to the Operations Manual, franchise agreements, and corporate policies.
Regional General Manager
2 Years 11 Months- Guide the development of teams ranging from 25 to 50 employees throughout 12 stores, facilitating company standard procedures for opening, closing, inventory maintenance, and team development.
- Conduct routine process improvement analysis to identify risk, facilitate training events, document progress to completion, ensure operational effectiveness, identify growth opportunities, and cost effectiveness.
- Implement business and marketing plans, ensuring compliance and operational consistency through monitoring KPIs, analyzing market trends, and monitoring customer satisfaction.
Business Solutions Specialist
3 Years- Conducted thorough needs assessment for clients, developed and presented customized service proposals, securing new accounts exceeding revenue targets by 15%.
- Established and maintained effective working relationships with administrators, support staff, clientele, vendors, and C-Suite executives, leveraging tailored solutions to boost customer satisfaction by 20%.
Education
School Diploma
Skills
Staff Development.
Process implementation and development.
Attention to detail.
Vendor management.
Project Management Software.
Data Management.
Client Relationship Management.
Personal Information
Title: Proactive General Manager with 10+ years of experience in high-volume operations, seeking to leverage proven organizational, problem-solving, vendor management, and process improvement skills in a corporate administrative role. Expert in vendor management, increasing operational efficiency, time management, and scheduling. Proficient in the MS Office Suite, data management, team management, and scheduling software.
Timeline
General Manager
Burger King
06.2025 - CurrentRead More
Franchise Business Consultant
Dickey’s BBQ Pit
06.2021 - 06.2025Read More
Regional General Manager
Carolina Restaurant Group
07.2018 - 06.2021Read More
Business Solutions Specialist
Verizon Wireless
06.2015 - 06.2018Read More
Fayetteville Terry Sanford High School
School Diploma
Read More