Microsoft Word, Excel, PowerPoint, Access and Outlook
Tamarr Williams
Licensed Practical Nurse
North Chesterfield,VA
Summary
I am a highly motivated Licensed Practical Nurse with 13 years of nursing, supervisory and management experience and verifiable references. I have a solid knowledge of comprehensive nursing care procedures and excellent direct patient care skills. I have a reputation as a self-directed professional with superior problem solving, communication and management skills. I have been successful in nursing by managing time, prioritizing task and organizing projects to improve the quality of patient care as well as honing my skills in inspecting medical records and assessing information.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
LPN Charge Nurse
The Virginia Home
Richmond, VA
11.2021 - 05.2022
- Serve as charge nurse, caring for patients with serious illnesses to include Cerebral Palsy, Muscular Sclerosis, Traumatic Brain Injury and Spinal Cord Injuries.
- Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
- Managed daily staff assignments and patient scheduling to guarantee coverage and flow.
- Updated patient medical records with services provided, health conditions and response to treatments using [Point Click Care].
Telephonic Health and Wellness Nurse
Envera Health
Richmond, VA
10.2016 - 10.2021
- Answered multi-line phone in courteous, friendly and professional manner.
- Managed Health Information phone lines to provide callers with generalized clinical information, as well as healthcare, physician, and community resources and referrals.
- Provided Health Information Line orientation to new non-clinical employees as needed.
- Provided services as Telephone Triage Nurse using "Triage Logic" soft ware to help patients determine what type of care they need over phone, by gathering basic information about patient and making recommendations for when to seek emergency treatment, make appointment with doctor or how to treat themselves at home.
- Utilized Schmitt Thompson Triage protocols to guide patient care.
- Called 911 EMS services, Suicide Prevention, Poison Control and or Dispatch Health Services for patients in distress.
- Assisted company in developing nursing processes to include care plan documentation template for company Sales Force CRM.
- Utilized Bon Secours Epic system to review and gather patient health care information for purpose of advising.
- Scheduled Mammograms, Heart CT Scans and Doctor appointments.
- Supervised and Mentored new RN's on as needed basis.
- Created and presented Suicide Prevention seminar for both clinical and non-clinical phone agents.
- Created Excel spread sheets to monitor and track Team Performance.
- Monitored calls to make recommendations to improve overall team performance and to ensure excellent customer service.
- Created team newsletter called "The Nurses Corner" to update both clinical and non-clinical agent of process changes and helpful clinical information monthly.
LPN Charge Nurse- Skilled and Long Term Care
Lakewood Manor
Richmond, VA
03.2013 - 07.2018
- Performed Medication administration. Performed Vital sign collection. Performed Infection control procedures/isolation procedures. Assisted with patient Activities of Daily Living. Performed Diabetic blood glucose testing. Performed Specimen collection stool/Urine/Blood. Performed Trach care and suctioning. Performed Urinary catheterization and Foley care. Performed Basic wound care. Performed Colostomy care and irrigation. Performed Gastrointestinal tube feeding and care. Performed O2 administration and monitoring. Performed Neurological checks. Performed Observation of significant body system changes and responses to treatment. Performed Computerized charting to include Matrix CMR.
Medical Claims Review Specialist
Analytica/NCI
Richmond, VA
06.2015 - 04.2016
- Conducted medical record audits to determine medical necessity and/or appropriateness of medical treatment using Center for Medicare Services and other national guidelines.
- Sorted and Notated Medical record Layouts, formats and abstraction for variety of medical settings.
- Applied knowledge of ICD-9 and CPT-4 coding to determine services rendered.
- Provided electronic documentation of findings and conclusions for purpose of determining claim payment appropriateness.
- Reviewed and completed required number of claim reviews in accordance to pre-established productions standards for project.
LPN Charge Nurse/Assistant Nursing Supervisor
Tree Of Life-Acquired Brain Injury Rehabilitation
Richmond, VA
02.2013 - 02.2015
- Provided wellness and neuro-rehabilitation services for persons with acquired brain injury. Administered Medications. Scheduled medical treatments as needed. Monitor bowel and bladder routines. Made diet recommendations for diabetic and special needs patients. Monitored resident fluid intake. Collected Blood, Urine and specimens. Administered TB test, Hepatitis Vaccinations, Flu and Pneumonia vaccinations. Ordered medical supplies for Physicians Office and DME Equipment for Long Term Residents.
- Acted in administrative role to request prior authorizations from insurance companies, submitted proof of medical necessity and provided ICD-9 and ICD-10 codes for workers compensation and Medicare reimbursement of services. Updated MAR to reflect new medication and treatment orders.
- Acted in supervisory roll supervising Life Skills technician's and Med Techs. Prepared and maintained staff scheduling and assignments. Maintained and improved training manuals to provide relevant training for new staff and ongoing training for current staff for special needs patients.
- Participated in interviewing, hiring and orientation of new Life Care Technicians, Med Tech's and LPN's.
Education
Some College (No Degree) - Health And Human Services
John Tyler Community College
Midlothian, VA 12.2020 - Current
Diplomia in Nursing - Practical Nursing
The Richmond School of Health And Technology
Richmond, Virginia 09.2010 - 05.2011
Skills
Long Term Care and Skilled Nursing -Matrix CRM
Software
Epic
Triage Logic
Matrix
Sales Force
Point Click Care
Timeline
LPN Charge Nurse
The Virginia Home
11.2021 - 05.2022
Some College (No Degree) - Health And Human Services
John Tyler Community College
12.2020 - Current
Telephonic Health and Wellness Nurse
Envera Health
10.2016 - 10.2021
Medical Claims Review Specialist
Analytica/NCI
06.2015 - 04.2016
LPN Charge Nurse- Skilled and Long Term Care
Lakewood Manor
03.2013 - 07.2018
LPN Charge Nurse/Assistant Nursing Supervisor
Tree Of Life-Acquired Brain Injury Rehabilitation
02.2013 - 02.2015
Diplomia in Nursing - Practical Nursing
The Richmond School of Health And Technology
09.2010 - 05.2011
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