Experienced with therapeutic techniques and client-focused care. Utilizes active listening and empathy to create supportive environment. Knowledge of crisis intervention and, ensuring effective support for diverse client needs.
*Engaged callers experiencing suicidal thoughts, feelings or ideation.
* Helped de-escalate crisis situations and provided resources for on-going support
* Participated in on-going on-the-job training to increase competence
*Met with families (parents and children) in their homes to provide the parents with evidenced based curriculum ( FPS {Family Preservation Services}, Project SafeCare, and CFI (Crisis Family Intervention) designed to help them Increase positive interactions with their children, to help increase effective communication and to prevent abuse, neglect, and substance addiction.
*Engaged in extensive discussion and collaboration with parents to assist with understanding each step of the curriculum
*Routinely engaged in roleplay exercise to help the parents practice materials learned during our sessions.
I am very empathetic and find it natural to engage with people with very different backgrounds from my own I am skilled at de-escalating potentially volatile situations and possess very good emotional self-regulation I'm a great listener and I take pride in the ability to learn from my clients I want to build on my knowledge and experience in diverse mental health related fields My passion is to try and help those who are struggling with mental health and to provide them with the tools to make their lives, and relationships more rewarding and full