Tamata Thomas

• Assisted with daily operational tasks to ensure efficiency in workflow
• Supported team members by organizing project documentation and resources
• Contributed to data entry and analysis for improved reporting accuracy
• Collaborated with colleagues to streamline processes for enhanced productivity
• Engaged in training sessions to learn tools and systems relevant to role
• Participated in team meetings, contributing ideas for process improvements
• Adapted quickly to new responsibilities, demonstrating flexibility in a dynamic environment
• Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
• Enhanced team productivity by streamlining communication and implementing efficient project management tools.
• Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.

Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Communicated and worked with management on special projects along with team members on needed improvements and processes to improve tools and needs of staff to improve productivity.

• Developed and implemented operational workflows to enhance service efficiency.
• Managed inventory control systems, ensuring accurate stock levels and timely replenishment.
• Trained new staff on standard operating procedures and safety protocols.

Handled communications between Agencies and Customers under the guidelines allocated by agencies

Maintained and completed all scheduling, estmating and invoicing from start to finish under the guidelines established with all agencies.

Handled all contractor benefits and payroll.

• Monitored daily operations, identifying areas for process improvement and cost reduction.
• Established customer service standards, resulting in increased client satisfaction and retention.
• Oversaw scheduling of staff shifts to optimize coverage during peak hours.
• Conducted regular performance evaluations, providing feedback to enhance team productivity.
• Collaborated with vendors to negotiate contracts and secure favorable terms for supplies.
• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Consulted with customers to assess needs and propose optimal solutions.
• Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
• Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
• Kept all building areas and equipment functional and well-organized to promote business performance.
• Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
• Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
• Negotiated contracts with vendors to secure favorable terms for the business.
• Implemented effective financial management practices, improving cash flow and profitability.
• Assessed income and expenses and adapted plans to improve profit levels.
• Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
• Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
• Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
• Optimized workflow processes through careful analysis of operational needs and resource allocation.
• Improved safety standards by regularly reviewing protocols and implementing necessary updates.
• Implemented sustainable practices, reducing environmental impact.
• Operated with safety and skill to avoid accidents and delays.
• Obtained necessary permits and licenses to operate various commercial vehicles legally.
• Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
• Completed preventive maintenance checks and basic repairs to vehicles.