Self-motivated individual brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Reliable employee seeking virtual care management position. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level virtual position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Administrator
SHIFTING SANDS
08.2018 - 11.2022
Oversaw day-to-day production activities in accordance with business objectives.
Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
Defined, implemented and revised operational policies and guidelines.
Monitored budget and utilized operational resources.
Achieved team goals through formalized training plans, coaching and performance management.
Provided documentation of processes to comply with regulations and company policies.
Assisted clients and families with obtaining available resources within the community.
Provided families with education and networking opportunities through monthly support meetings.
Provided clinical and medication oversight.
Director of Nursing
Right At Home Health Care
07.2017 - 01.2018
Collaborated with staff, management and external groups to coordinate patient care.
Established new policies and updated existing policies to improve standard of care for patients.
Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
Evaluated work performance of 100 plus nursing and para professional personnel to determine wage increases and implement discipline.
Identified department issues to recommend corrective actions.
Regional Director
Senior Bridge Home Care
08.2014 - 05.2017
Visited sites periodically to view service levels and adherence to global service standards.
Monitored staff performance by actively engaging in and observing day-to-day activities.
Promoted company by giving exciting and dynamic presentations to customers.
Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
Assisted in recruiting, hiring and training of team members.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Education
MBA - Business And Health Care Administration
Kaplan University
Davenport, IA
Bachelor of Science - Nursing
Kaplan University
Davenport, IA
Skills
Strategic Planning
Care Management
Program Management
Work Planning and Prioritization
Relationship Development
Attention to Detail
Strategic Vision
Timeline
Administrator
SHIFTING SANDS
08.2018 - 11.2022
Director of Nursing
Right At Home Health Care
07.2017 - 01.2018
Regional Director
Senior Bridge Home Care
08.2014 - 05.2017
MBA - Business And Health Care Administration
Kaplan University
Bachelor of Science - Nursing
Kaplan University
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