Tamatha Young
Silver Point,TN
Summary
Strong work ethic and effective communication skills.
Dedicated and adaptable professional with a proactive attitude, and the ability to learn quickly. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals, and delivering exceptional service. I have a strong work ethic, and the ability to adapt to different environments. Passionate about continuous learning and professional development. Adaptable professional with a quick learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills, with a talent for effectively addressing concerns. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities, and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
16
16
years of professional experience
Work History
Professional Driver
Mullan Transportation
Maumee, Ohio
01.2020 - Current
- Managed time efficiently by planning trips accordingly based on road conditions.
- Followed detailed instructions from dispatchers regarding delivery times and routes.
- Transported goods to customers safely and securely.
- Verified accuracy of bills of lading against actual freight loaded and unloaded.
- Provided excellent customer service by promptly responding to inquiries.
- Reported vehicle defects, accidents or violations immediately to supervisor.
- Utilized GPS navigation systems in order to plan most efficient routes possible.
- Ensured compliance with all applicable laws, regulations, and safety standards.
- Communicated effectively with clients regarding route changes due to traffic delays.
- Maintained records of cargo loaded and unloaded, distances traveled and fuel consumption.
- Completed paperwork accurately including trip reports, log books, accident reports.
- Documented customer service issues, expenses, mileage and other key information.
- Planned and executed efficient routes to optimize time and fuel costs.
- Maintained safe driving history with no critical incidents many-year timeframe.
- Kept accurate logs of all deliveries and trips.
- Maintained delivery schedules without compromising safety.
- Managed time effectively to meet tight delivery deadlines.
- Achieved consistently high customer scores due to exceptional service.
- Completed necessary paperwork and documentation for deliveries.
General Manager
Pizza Hut
Baxter, TN
03.2009 - 07.2019
- Lead and motivate a team of employees to ensure customer satisfaction, quality standards, and operational excellence
- Develop and implement strategies for increasing sales and profitability while controlling costs
- Monitor daily operations, ensuring compliance with all safety and sanitation regulations
- Manage the hiring process, including interviewing, training, and scheduling staff
- Ensure that all financial records are accurate and up-to-date
- Oversee inventory management, ordering supplies, and maintaining stock levels
- Create and maintain an environment that encourages teamwork and positive morale
- Handle customer complaints in a professional manner, resolving issues quickly and efficiently
- Analyze data to identify trends and opportunities for improvement
- Develop marketing plans and promotional activities to increase store traffic
- Maintain a clean and organized work area, adhering to company policies and procedures
- Participate in local community events and initiatives to promote the brand
Education
High School Diploma -
White County High School
Sparta, Tn05-1985
Skills
- Efficient routing
- City and non-city driving
- Safety protocols
- Transportation regulations
- Load securing
- Reporting skills
- Punctuality
- Verbal and written communication
- Route planning
- Regulatory compliance
- Documentation skills
Languages
English
Full Professional
Professional Reference
- Wendy McCann 931-319-4129
- Audrey Michewicz 931-239-6029
Timeline
Professional Driver
Mullan Transportation
01.2020 - Current
General Manager
Pizza Hut
03.2009 - 07.2019
High School Diploma -
White County High School