Summary
Overview
Work History
Education
Skills
Certification
Timeline
Intern
TAMAYA CARTER

TAMAYA CARTER

Holly Springs,NC

Summary

Dedicated human services professional with a passion for helping individuals and families overcome challenges and achieve stability. Experienced in crisis intervention, case management, and community outreach, with a strong ability to build trust and connect clients to resources. Known for providing compassionate, client centered care while also leading teams, mentoring staff, and improving processes to ensure quality services and positive outcomes.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Triage Consultant

Military OneSource
01.2024 - Current
  • Provide compassionate support to military service members and their families, helping them navigate personal, family, and military-related challenges.
  • Assess client needs through active listening and problem-solving, then connect them to appropriate programs and resources.
  • Collaborate with multidisciplinary teams to ensure clients receive well-rounded, comprehensive care.
  • Maintain 100% compliance with federal documentation standards while safeguarding client confidentiality and sensitive information.

Social Worker

Richland County DSS
01.2022 - 01.2024
  • Managed a caseload of 38+ minors while developing and implementing care plans to support family reunification and long-term stability.
  • Conducted monthly home visits and supervised family interactions to monitor progress and ensure safe environments.
  • Connected families to vital community resources, including housing, counseling, and financial assistance.
  • Prepared thorough, detailed reports and maintained case records for court hearings and agency review.
  • Worked closely with law enforcement, schools, and other agencies to advocate for children’s well-being.

Residential Treatment Lead

WellPath
01.2019 - 01.2022
  • Provided crisis intervention and emotional support to individuals with behavioral health needs.
  • Followed personalized treatment and behavior management plans to promote stability and independence.
  • Accurately documented daily progress notes and behavioral observations to support treatment planning.
  • Collaborated with medical and mental health teams to streamline care, improving treatment plan adherence and overall client satisfaction.

Residential Counselor

Three Rivers Midlands
01.2016 - 01.2019
  • Provided direct care and emotional support to residents in a therapeutic setting, fostering trust and stability.
  • Assisted with daily routines and treatment activities to help residents develop coping and life skills.
  • Responded to crises calmly and effectively to ensure safety and maintain a structured environment.
  • Documented behaviors, progress, and incidents to support individualized treatment plans and team collaboration.

Education

M.A. - Human Services Counseling: Marriage & Family

Liberty University
Lynchburg, VA
01.2022

B.A. - Psychology, Elementary Education

Claflin University
Orangeburg, SC
01.2019

Skills

  • Client-centered care
  • Crisis intervention skills
  • Effective case and resource management
  • Team leadership and mentoring
  • Conflict resolution in high-pressure environments
  • Motivational interviewing techniques
  • Compliance documentation and reporting
  • Community engagement
  • Assessments
  • Relationship building

Certification

  • Circle of Security Program – Trained 07/2025
  • Mental Health First Aid – Certified since 04/2018

Timeline

Triage Consultant

Military OneSource
01.2024 - Current

Social Worker

Richland County DSS
01.2022 - 01.2024

Residential Treatment Lead

WellPath
01.2019 - 01.2022

Residential Counselor

Three Rivers Midlands
01.2016 - 01.2019

M.A. - Human Services Counseling: Marriage & Family

Liberty University

B.A. - Psychology, Elementary Education

Claflin University

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