Tamaya Warrick
Los Angeles,CA
Summary
Experienced Security Officer and customer service specialist offering comprehensive background in security and safety regulations. Skilled in identifying potential risks, implementing preventive measures, and responding to emergencies promptly and effectively. Strengths include conflict resolution, team collaboration, and strong communication skills. Previous roles demonstrate significant impact in fostering safer public environments through vigilant surveillance.
Overview
10
10
years of professional experience
Work History
Hospital Security Officer
Blackstone Consulting Inc
Los Angeles, CA
06.2023 - Current
- Secure and monitor all floors of the hospital.
- Maintain peace in the event of a death or sensitive situation with patients and family members.
- Watch and monitor mentally or medially unstable individuals so they do not harm medical staff or themselves.
- Remove rowdy or violent individuals off of hospital premises.
- ID medical employees when entering secured areas of the hospital.
- Keep civilians out of secured medical areas for their safety and the safety of others.
- Control and monitor crowd in busy, common areas.
- Maintain peace and calm so that no one is prohibited from receiving medical attention.
- Have knowledge of proper procedures and protocol in case of a disaster or mass casualty event.
Security Officer/ Ambassador
Block By Block
Santa Monica
10.2019 - 06.2023
- Interact and establish relationships with business owners of the Downtown area.
- Secured and patrolled public spaces to maintain calm.
- Controlled and monitored crowd during events or accidents.
- Removed unwanted individuals from private businesses at the request of owner or employees.
- Have extensive knowledge of Downtown businesses, attractions, events, and transportation.
- Interact and receive directions from dispatch to complete tasks.
- Build rapport with unhoused individuals to foster a positive relationship between individuals and the company.
- Relay messages to dispatch and co-workers in a clear and intelligible manner as eyes and ears on the field.
- Quickly gathered information in a timely manner and relayed messages to supervisors and other officers.
- Engage guests and businesses in conversation to offer quality hospitality.
- Have knowledge of proper procedures and protocol in case of a disaster or mass casualty event.
Customer Service Agent
G2 Secure Staff
Los Angeles
08.2018 - 10.2019
- Secure special access points by making sure traffic flows in the right direction.
- Checked badges or passes upon entry to sensitive areas.
- Be alert on area of operations, area by watching secured access points, as well as vehicles operating there.
- Provide customer service to airlines and other airport employees to create a desired experience for guests.
- Assisted large volume of customers daily in getting through to airport facilities and their destined area.
- Worked with airport police to secure and monitor highly populated areas, as well as common areas.
- Learn proper protocols and procedures in the event of a disaster or mass casualty event.
Volunteer
Union Rescue Mission
Los Angeles
07.2014 - 07.2019
- Providing residents with food, living essentials, sleeping essentials
- Providing support to staff members by operating front desk positions, living areas, common areas, and kitchen area when low on personnel
- General assistance of families, women, and children with shelter facilities and operations.
- Knowledge of office materials such as phones, printers, fax machines, computers, as well as computer programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to current, as well as future, residents.
- Supported engaging, fun, and smooth-running events by helping with organization and planning for over 400 guests.
- Greeted visitors and answered questions about program, requirements, resources, and opportunities.
- Helped program leaders with event setup and take down.
- Build rapport with individuals seeking shelter and/ or resources.
Education
Business Administration
Santa Monica College
Santa Monica, CA01-2025
High School Diploma - General Education
Animo Inglewood Charter High School
Inglewood, CA06.2018
Skills
- Customer Service
- Time Management
- Communications Security
- Organizational Skills
- Adaptable
- Public Safety
- Vendor Relationships
- Incident Reporting
- De-Escalation Techniques
- Access Control
- Ground Patrol
- Crime Prevention
- Theft Prevention
- Pattern Recognition
- Honest and Dependable
- Vigilant and watchful
- Cooperative Attitude
- Reliability
- Security procedures knowledge
Timeline
Hospital Security Officer
Blackstone Consulting Inc
06.2023 - Current
Security Officer/ Ambassador
Block By Block
10.2019 - 06.2023
Customer Service Agent
G2 Secure Staff
08.2018 - 10.2019
Volunteer
Union Rescue Mission
07.2014 - 07.2019
Business Administration
Santa Monica College
High School Diploma - General Education
Animo Inglewood Charter High School
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