Hi, I’m
TAMAYRA GINYARD
Business Development Executive
Stone Mountain,GA
Summary
Seasoned Business Development Executive with background in cultivating strategic partnerships, identifying new markets, and executing business expansion strategies. Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Overview
17
years of professional experience
Work History
Esquire Deposition Solutions, LLCAtlanta, GA
Business Development Executive
03.2020 - 09.2024
Job overview
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Built relationships with clients, partners and vendors to facilitate successful partnerships.
- Developed and implemented strategies to increase customer base and revenue growth.
- Created presentations on the company's services, products, pricing plans and marketing campaigns.
- Established strong relationships with key decision makers within client organizations.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
Centurylink Inc.Norcross, Georgia
Business Development Specialist II
05.2016 - 02.2019
Job overview
- Identified lucrative business prospects through cold calling, networking, marketing strategies, and campaigns database leads, resulting in solid meetings opportunities
- Engaged with prospects to identify decision-makers, timeline's, and product, or service needs
- Increased revenue by obtaining and securing new accounts, while providing value-added services to existing clients
- Created and improved business pipeline using cold and warm techniques
- Reached out to dormant accounts to re-engage current customers to increase revenue, strengthened profit opportunities
- Maximized time by effectively managing and resources to meet sales objectives
- Results- Remained in top 3% since hire, winning awards routinely
- Results - Increased sales by 191% over a two-year period
Sprint Corp Inc.Atlanta, Georgia
Lead Generation Specialist
01.2013 - 01.2016
Job overview
- Acted as a liaison to business customers driving Sprint Business Sales
- Communicating with potential customers about business solutions that fit their exclusive needs
- Secured sales by providing recommendations to promote brand effectiveness and product benefits
- Aligned, suggested Sprint products and services
- Assigned verified leads to field reps, and public sector representatives to 'Win' customer accounts
- Maintained a strong understanding of competitors
- Researched and targeted prospective customers to support business development objectives
- Remedied customer challenges by providing relevant cellular products and services
- Reached out to accounts on a frequent basis to check on satisfaction and increase revenue
- Took daily inbound calls, outbound cold calling (prospecting)
- Results- Recognized for most outbound leads 3 months after promotion, met and exceeded outbound metrics for 2013-2016
- Results - Consistently exceeded qualified leads by 150%
Sprint Corp Inc.Atlanta, Georgia
Technical Support Specialist II
01.2011 - 01.2013
Job overview
- Received inbound phone calls from customers to provide second-level support and remotely troubleshoot issues with service
- Leveraged tools, resources and company procedures to address and diagnose problems
- Communicated with customers to identify issues, walk them through solutions and initiate corrective actions to restore service and functionality
- Investigating and resolving in a timely manner in accordance with Sprint best practices
- Results - First call resolution awards, consistently meeting to exceed team metrics, Key Contributor to J.D
- Power Award
Sprint Corp Inc.Atlanta, Georgia
Network Support Specialist
01.2010 - 01.2011
Job overview
- Facilitate problem resolution by maintaining an action plan for the customer, initiating escalations to senior technical staff, escalating to RF engineers
- Log all customer questions, concerns and track the resolution
- Documenting impacting issue, assigning appropriate priority and resolution target
- Conduct second level problem determination using documented procedures and available tools, and engaged management when issue exceeds service level agreements
- Results - Managed issue until resolution
- Results - Ensured the immediate resolution of issues so that all project deliverable's were met key milestones as defined by stakeholders
Verizon Wireless Inc.Atlanta, Georgia
Business Support Specialist
09.2007 - 06.2010
Job overview
- Evaluated business accounts and effectively handled client inquiries
- Established, monthly follow-ups, managed bill analysis for additional savings and customer retention
- Educated, suggested implemented features customized calling plans
- Results - Generated client savings up to $3000.00 monthly, negotiated continued business relationships, and increased revenue by 120% monthly
Education
Ashford University online programClinton, Iowa
Organizational Management from Communications
01.2019
Skills
- Business-to-business background
- Leadership
- Business negotiation
- Excellent communication skills
- Acquiring new customers
- Strong lead development skills
- Strategies and goals
- Relationship building
- Cross-functional collaboration
- Account management
- Revenue retention
- Sales Pipeline Management
- Lead prospecting
- Performance Goals
- New Business Development
- Sales Presentations
- Performance Metrics
- Salesforce Management
- Marketo
- NetSuite
- Domo
- Linked-in
- Microsoft Office Suites
Affiliations
- Gardening
- Exercise
- Community Volunteer
Accomplishments
- Consistently exceeded KPI'S with Esquire Deposition Solutions, Year after Year
- Recognized as 2nd in organization with client portal usage
- Supported 12 Client Executives, 7 won annual company trip
- Monthly Sales Reports Available for review
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridTimeline
Business Development Executive
Esquire Deposition Solutions, LLC
03.2020 - 09.2024
Business Development Specialist II
Centurylink Inc.
05.2016 - 02.2019
Lead Generation Specialist
Sprint Corp Inc.
01.2013 - 01.2016
Technical Support Specialist II
Sprint Corp Inc.
01.2011 - 01.2013
Network Support Specialist
Sprint Corp Inc.
01.2010 - 01.2011
Business Support Specialist
Verizon Wireless Inc.
09.2007 - 06.2010
Ashford University online program
Organizational Management from Communications
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