Michael Zisengwe
East London,South Africa
Summary
Dedicated housekeeping professional with extensive experience at Regent Hotel, excelling in meticulous cleaning and sanitation. Recognized for exceptional attention to detail and effective communication skills, ensuring hygienic environments. Proven ability to multitask under pressure while maintaining high standards, contributing to a collaborative atmosphere and enhancing guest satisfaction.
Overview
10
10
years of professional experience
Work History
HOUSEKEEPER
Regent Hotel
East London, South Africa
07.2022 - Current
- Clean and sanitize rooms: Ensure rooms are spotless, tidy, and hygienic, paying attention to details such as dusting, polishing, and making beds.
- Restock amenities: Replenish toiletries, towels, and linens as needed.
- Maintain room inventory: Keep track of room supplies, and report any discrepancies.
- Used cleaning chemicals following proper guidelines.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Interacted pleasantly with guests when performing daily duties.
INCINERATOR OPERATOR
Blue Lagoon Hotel
East London, South Africa
01.2017 - 06.2022
- Working with minimum supervision to ensure garbage and recycling operations run smoothly in accordance with safety regulations for the incineration of waste
- Garbage sorting, including glass, metal tins, and aluminum cans,
- Ensuring that floors, wash basins, garbage rooms, containers, and bins are washed and rinsed thoroughly to ensure clean spaces without odor.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
GALLEY ATTENDANT
Holiday Inn
Harare, Zimbabwe
01.2015 - 09.2017
- Responsible for cleaning food preparation and cooking stations in line with Public Health requirements
- Follow cleaning schedule, ensuring all heavy duty equipment, refrigerators, ventilation filters, ovens, oil fries and garbage rooms are cleaned and sanitised as per company standard and Public Health requirements
- Replenishing food and beverage material stations with plates and cutlery as required
- Washing, rinsing and sanitizing pots pans and utensils in the galley
- Operating kitchen cleaning equipment and machinery
- Handling and disposing of chemicals and food waste
- Scrubbing and mopping floors and cleaning off walls
- Sanitizing and cleaning all kitchen food preparation surfaces
- Completing all other duties assigned by chef
Education
School Leaving Advanced Level - Plastic Materials & Processing Course
Skills
- Meticulous Attention to Detail
- Effective Communication Skills
- Ability to lift weights over 25 kg
- Proficient in Standing Work
- Multitasking and organization
- Ability to multitask and delegate
- A good memory and an eye for detail
- Customer service and social perceptiveness
- Ability to work effectively under pressure
- English Proficiency
Accomplishments
- Departmental Employee of the Month, 02/01/22
- Volunteer - Gym Instructor
Timeline
HOUSEKEEPER
Regent Hotel
07.2022 - Current
INCINERATOR OPERATOR
Blue Lagoon Hotel
01.2017 - 06.2022
GALLEY ATTENDANT
Holiday Inn
01.2015 - 09.2017
School Leaving Advanced Level - Plastic Materials & Processing Course
References
References available upon request.
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