Tamber Ricks
Riverdale,GA
Summary
- Excellent leadership, sales, and customer service skills.
- Customer focused, excellent communication and listening skills, ability to learn and execute
- Good organization skills with attention to detail.
- Ability to solve problems and deal with a variety of situations where limited standardization exists
- Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals
Overview
14
14
years of professional experience
Work History
Operator/ Buddy Trainer
Syncreon
07.2021 - Current
- Duties include: Packout operator and training other packout operators
Operator
Prologistix
10.2020 - 07.2021
- Duties include: Packout operator and training other packout operators
- Provided on-the-job training to newly hired workers and team members.
- Performed quality checks to identify finish discrepancies.
- Conducted inspection of in-process or finished product.
General Manager
Shoe Carnival
02.2014 - 10.2020
- Duties include: Participates in managing overall store operations to meet and exceed sales, operational, and liquidation goals, and store and department standards; Demonstrates total customer service standards and leads by example;
- Assists in conflict resolution, delegates tasks as needed, coordinates meals/breaks, and assists in administration of progressive discipline, schedules, timecard edits, and reports; Supervises and ensures compliance of all cash handling procedures; providesoverrides, performs safe and till counts, and reconciles cash settlements; Follows all company policies and procedures, including Loss Prevention guidelines to deter theft
- Trains and develops associates for growth.
Store Manager
Family Dollar
12.2010 - 10.2013
- Duties included: Provided leadership, sales management and customer service in all aspects; recruited, selected and retained qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed
- Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies; Ensured that the store is appropriately staffed and effectively opened and closed each day, Evaluated operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors; Maintained accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls; Ensured the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.
Overnight Supervisor
Walmart
09.2010 - 09.2011
- Duties included: Toured your department to ensure it meets our customers' expectations; Worked hand-in-hand with sales associates to get the job done; Prepared and plan for upcoming events that will impact your department; communicated, took direction at all levels, and turn it into action
Education
Associates Degree - Computer Programing
Arkansas Technical College
Little Rock, ARExperience And Specialized Training
- Syncreon, Fairburn, GA, Operator/ Buddy Trainer, 07/2021, Present, Packout operator and training other packout operators
- Prologistix, Fairburn, GA, Operator, 10/2020, 07/2021, Packout operator and training other packout operators
- Shoe Carnival, Atlanta, GA, General Manager, 02/2014, 10/2020, Participates in managing overall store operations to meet and exceed sales, operational, and liquidation goals, and store and department standards; Demonstrates total customer service standards and leads by example;. Assists in conflict resolution, delegates tasks as needed, coordinates meals/breaks, and assists in administration of progressive discipline, schedules, timecard edits, and reports; Supervises and ensures compliance of all cash handling procedures; providesoverrides, performs safe and till counts, and reconciles cash settlements; Follows all company policies and procedures, including Loss Prevention guidelines to deter theft. Trains and develops associates for growth.
- Family Dollar, Atlanta, GA, Store Manager, 12/2010, 10/2013, Provided leadership, sales management and customer service in all aspects; recruited, selected and retained qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed. Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies; Ensured that the store is appropriately staffed and effectively opened and closed each day, Evaluated operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors; Maintained accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls; Ensured the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.
- Walmart, Atlanta, GA, Overnight Supervisor, 09/2010, 09/2011, Toured your department to ensure it meets our customers' expectations; Worked hand-in-hand with sales associates to get the job done; Prepared and plan for upcoming events that will impact your department; communicated, took direction at all levels, and turn it into action
Timeline
Operator/ Buddy Trainer
Syncreon
07.2021 - Current
Operator
Prologistix
10.2020 - 07.2021
General Manager
Shoe Carnival
02.2014 - 10.2020
Store Manager
Family Dollar
12.2010 - 10.2013
Overnight Supervisor
Walmart
09.2010 - 09.2011
Associates Degree - Computer Programing
Arkansas Technical College