Tamberly McIntire

● Budget development Provide feedback on budget revenue and expenses to Asset Management team.

On a monthly basis. Review invoices for accuracy, approving them for payment. Verifying GL codes.

● Financials – Direct Community managers in maintaining month end closing with timely and accurate adjustments. Ensuring that Occupancy and Delinquency goals are met. Maximize P/L. Strategize QBR.

● Operations – Ensure that monthly directives are being met. Timely processing of notices/evictions. Review monthly deposit, charge offs, SOP coded correctly. Maintaining a perform Occupancy across the region. Identity partnerships within the region to ensure we have a sustainable Vendor pool.

● Direct all property operations throughout my region to be at the forefront in Marketing, ensuring that Community managers know their competitive market. Ensure CMs know their inventory. Review lead follow-up and ensure we are maximizing media and curb appeal.

● HR Staffing, Recruit, Train and Retain, while creating and supporting a cohesive team. Intensive interview to ensure we bring the right person onto the team.

Address disciplinary issues quickly, fairly and ensure processes are followed.

● Develop strategies to encourage Community Managers to manage a community while emphasizing resident relations to create a profitable community.

● Homes – New/Rehab/Turns. Engage with Vendors to ensure budget compliant. Maximize turns and minimize days vacant. Identify Demo/Scrapes and develop new sites.

● Property Visits, completed monthly to include walking property, reviewing reports and overall communication with all the staff.

• Deliver quality inspection services, perform inspections, determine eligibility
• Verify gathered data by liaising with relevant agencies and relay it to FEMA for determination of financial assistance eligibility.

• Direct daily property operations, ensure legal compliance, pre-qualify prospective tenants
• Created budgets and monitored expenses related to managing properties.
• Conducted regular inspections of managed properties to identify any issues requiring attention.
• Enforced HUD/LIHTC guidelines, rental agreements, lease terms, and applicable laws for all tenants.
• Processed all EIVS in a timely manner according to designated times.

• Maximized profitability and improved leasing outcomes for a varied collection of 9 Arkansas properties.
• Created and implemented annual budget for each property in the region.
• Remained up-to-date on property management legal obligations and implemented strict adherence to all HUD regulatory requirements.
• Monitored rental income, expenses, and occupancy rates for each property in the district portfolio.
• Collaborated closely with maintenance team to expedite repair processes and meet tight deadlines.
• Negotiated contracts with vendors for the maintenance of properties.
• Evaluated properties to ensure compliance with REAC and MOR inspection requirements.
• Resolved tenant complaints in a timely manner.
• Prepared monthly financial reports detailing income, expenses, cash flow.
• Provided guidance and support to onsite personnel regarding best practices in leasing, marketing, customer service.
• Conducted regular inspections of assigned properties to ensure compliance with local regulations and property standards.

As the Unit Director, I was responsible for Patient Transport and Patient Sitting. Patient Transportation services included the management of supervisors, finances, client relations, patient and customer satisfaction, program quality standards, performance improvement, and personnel performance and productivity. I was also responsible for the overall planning, organizing, directing and controlling of Patient Transportation performance while always maintaining a high level of patient service.

• Successfully oversaw the management of 4 properties in Arkansas, enhancing occupancy rates by assembling and mentoring a team of 60 professionals.
• Evaluated physical requirements of properties through thorough examinations of exteriors, interiors, shared spaces, and facilities leading to a 100% improvement in tenant retention
• Developed marketing plans, introduced resident retention activities, and collected rent in a timely manner to optimize financial performance and achieve income and expense budget goals.
• Prepared properties for HUD inspections and REAC/MOR.
• Oversaw ongoing monthly EIV training for property Managers to guarantee adherence to regulations.

• Directed daily operations, maintained regulatory compliance, achieved goals and objectives

• Managed portfolio of properties, established rental rate, attracted new tenants