Tamble Taylor
Lacey,WA
Summary
Dynamic General Manager with a proven track record at Advanced Auto Parts and Lowe's Home Improvement, excelling in budget and inventory management. Spearheaded strategies that drove significant sales growth while enhancing customer relationships. Adept at compliance auditing and performance improvements, fostering a culture of excellence and operational efficiency.
Overview
25
25
years of professional experience
Work History
General Manager
Advanced Auto Parts
01.2017 - 03.2025
- Analyzed market trends to inform inventory management and product selection strategies.
- Conducted regular audits to ensure compliance with company policies and industry regulations.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Assistant Store Manager
Lowes Home Improvment
02.2007 - 05.2016
- Assisted in managing daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored new staff on customer service best practices and product knowledge.
- Coordinated scheduling and staffing to optimize workforce efficiency during peak hours.
- Implemented inventory management strategies to enhance stock accuracy and reduce discrepancies.
- Developed visual merchandising displays that improved product visibility and customer engagement.
- Enhanced customer experience by resolving issues promptly and maintaining high service standards.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Store Manager
Autozone Auto Parts
07.2002 - 01.2007
- Directed daily operations to optimize store performance and customer satisfaction.
- Trained and mentored staff on product knowledge and customer service excellence.
- Implemented inventory management systems to enhance stock accuracy and availability.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Co-Owner
Texaco / Havoline Express Lube
11.2000 - 06.2002
- Oversaw daily operations and ensured compliance with safety and quality standards.
- Managed team performance, providing training and mentorship to enhance skill development.
- Developed marketing strategies that increased local brand awareness and customer engagement.
- Analyzed financial reports to drive cost-saving initiatives and improve profitability.
Distribution Manager
Olympic Supply
11.1999 - 10.2000
- Oversaw inventory management to ensure optimal stock levels and reduce excess.
- Implemented routing strategies to enhance delivery efficiency and minimize delays.
- Collaborated with procurement teams to streamline supply chain processes and improve vendor relations.
- Trained staff on safety protocols and operational procedures to maintain compliance standards.
- Managed warehouse operations, ensuring proper storage and handling of products to maintain quality.
Education
Engineering Mechanics
Pacific Lutheran University
Tacoma, WAAssociate of Arts -
Tacoma Community College
Tacoma, WAHigh School Diploma -
Timberline High School
Lacey, WA05-1976
Skills
- Budget management
- Financial analysis
- Inventory management
- Compliance auditing
- Team leadership
- Employee training
- Customer relationship management
- Problem resolution
- Time management
- Schedule management
- Project management
- Performance improvements
Accomplishments
- Supervised team of 130 staff members (at Lowe's).
- Achieved less than 5% shrink through effectively controlling store inventory and employee training.
Timeline
General Manager
Advanced Auto Parts
01.2017 - 03.2025
Assistant Store Manager
Lowes Home Improvment
02.2007 - 05.2016
Store Manager
Autozone Auto Parts
07.2002 - 01.2007
Co-Owner
Texaco / Havoline Express Lube
11.2000 - 06.2002
Distribution Manager
Olympic Supply
11.1999 - 10.2000
Engineering Mechanics
Pacific Lutheran University
Associate of Arts -
Tacoma Community College
High School Diploma -
Timberline High School
Nine time winner of Lowes Customer Service Award
The Customer Service Award is given to the Lowe's employee, by the company president, for exceptional customer service.