Tambra Kriegler
Omaha,NE
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
40
40
years of professional experience
Work History
Business Owner
Tkriegler Corp Dba On The Q St Bar
Omaha, NE
06.2014 - 10.2023
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Trained and motivated employees to perform daily business functions.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Sr Provider Analyst
Mutual Of Omaha
Omaha, NE
02.1984 - 06.2013
- Identified and resolved problems through root cause analysis and research.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Queried databases for information needed for report processing.
- Validated results and performed quality assurance to assess accuracy of data.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Education
High School Diploma -
Bryan High School
Omaha, NE05.1985
Skills
- Customer Service
- Staff Management
- Employee Training
- Customer Relations
- Staffing Oversight
- Driven and Determined
- Coaching and Mentoring
- Issue Resolution
- Staff Hiring
- Incident Response
- Bookkeeping
- Purchasing and Planning
- Cost Analysis and Savings
- Team Collaboration and Leadership
- Cost Control and Budgeting
- Work Planning and Prioritization
- Attention to Detail
- Suggestive Selling
- Menu Memorization
- Performance Improvement
- New Hire Training
- Hospitality Service Expertise
- Making Change
- Highly Reliable
- Ordering Bar Supplies
- Handling Difficult Customers
- Organizational Ability
- Inventory
- Basic Accounting
- Payment Processing
- Outgoing Personality
- Start-Up Operations
Timeline
Business Owner
Tkriegler Corp Dba On The Q St Bar
06.2014 - 10.2023
Sr Provider Analyst
Mutual Of Omaha
02.1984 - 06.2013
High School Diploma -
Bryan High School