Business Owner Tkriegler Corp Dba On The Q St Bar
06.2014 - 10.2023
Prepared bank deposits and handled business sales, returns and transaction reports.
Consulted with customers to assess needs and propose optimal solutions.
Put together realistic budgets based upon costs and fees for successfully operating business.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Trained and motivated employees to perform daily business functions.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Trained new employees on proper protocols and customer service standards.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Trained and guided team members to maintain high productivity and performance metrics.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
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