Tambra Ellis
Logistics And Supply Chain Specialist
Jacksonville,FL
Summary
Results-oriented professional with a diverse background in management and customer service. Proven ability to conceptualize, plan and manage successful business operations. Additional experience in retail inventory, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Overview
7
7
years of post-secondary education
18
18
years of professional experience
Work History
Inventory Specialist
IKEA
Jacksonville, FL
08.2017 - Current
- Monitoring of all internal transactions to ensure inventory accuracy, loss is mitigated and inventory KPIs are consistently met
- Understanding and use of IKEA systems and platforms to perform analysis, follow-up on internal transfer issues, perform training and awareness around inventory control
- Promoting efficiencies within supply chain business flow by alerting departments of specific issues or processes that should be followed to accurately reflect changes within inventory
- Developing and acting as leader to co-workers while promoting IKEA values and business goals related to inventory KPIs and organizational inventory goals
- Accurately documenting records and keeping up-to-date with latest data to prevent errors in processing or delivery
- Reviewing inventory to eliminate unnecessary expenses and provide optimal stock levels
- Drafted concise and accurate reports detailing inventory, trends and sales for distribution to upper management and use in strategic planning
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions
- Recorded adjustments, pallet audits and tracked discrepancies
Supply Clerk
St Vincent Riverside
Jacksonville, FL
05.2013 - 03.2016
- Responsible for all supply chain processes in both Emergency and Pre-Ops departments within the hospital
- Responsible for maintaining accuracy of inventory and monitoring department needs to ensure under/over percentage was maintained at zero
- Reported directly to Supply Manager over all hospital operations
- Oversaw supply requests, accountability and receipts
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages
- Disposed of damaged or defective items or coordinated returns to vendors for covered items
Sales Representative
ADT Security Systems
Jacksonville, FL
12.2011 - 05.2013
- Received calls from residential and small business customers looking for security system needs.
- Utilized effective communication and active listening skills to create client rapport to grow profitability.
- Communicated with customers to understand needs and recommend appropriate solutions.
- Helped resolve client problems quickly with superior customer service.
- Established excellent sales ability and strong interpersonal skills with confident and persuasive approach.
- Performed cold calling and outreach to build sales pipeline.
Independent Contractor
FedEx:Ground
Jacksonville, FL
01.2002 - 12.2011
- Independent Contractor - Route Driver that consistently delivered packages within defined route while adhering to all local and state road laws
- Independent Contractor - Route Driver operating, maintaining and performing administration of two FedEx Ground approved route trucks with operating budget of over 200K
- Fostered positive working relationships with customers by responding to questions and concerns
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
- Oversaw business budget planning and administration, accounting functions, purchasing and weekly payroll to handle financial needs
- Performed duties as FexEx: Operations Administration Manager including driver check in, reconciling package numbers, scheduling and dispatching trucks
- Created and submitted delivery and DOT logs
- Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions
Education
Associate of Applied Science - Logistics Management
University of North Florida
Jacksonville, FL 12.2000 - 01.2005
Associate of Arts - Business Administration
Florida State College At Jacksonville
Jacksonville, FL 06.1996 - 01.1999
Skills
IKEA Systems and software programs: SLM-SDS-RDT-MHS-GADD-ISELL-SAMS-CASY
Certified Scissor Lift OperatorUser of all Office 365 suite of products
Inventory counts
Order management
Audit processes
Order fulfillment
Inventory audits
Inventory management
Retail merchandising
Timeline
Inventory Specialist
IKEA
08.2017 - Current
Supply Clerk
St Vincent Riverside
05.2013 - 03.2016
Sales Representative
ADT Security Systems
12.2011 - 05.2013
Independent Contractor
FedEx:Ground
01.2002 - 12.2011
Associate of Applied Science - Logistics Management
University of North Florida
12.2000 - 01.2005
Associate of Arts - Business Administration
Florida State College At Jacksonville
06.1996 - 01.1999