Detail-oriented candidate adept in providing administrative support to executive officers and other staff, managing correspondences, and organizing office operations. Possesses excellent organizational, communication, and customer service skills.
Overview
10
10
years of professional experience
Work History
Secretary
Boys and Girls Club
06.2021 - Current
Composed professional correspondence such as letters, memos, emails
Covered for receptionist and administrative team members by answering telephone and distributing mail
Demonstrated proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
Processed and answered incoming calls promptly and professionally on a daily basis, routing messages as needed
Scanned documents into electronic format for storage in databases or other applications
Greeted visitors warmly upon arrival at the office; provided friendly customer service.
Youth Development Professional
Boys and Girls Club
05.2015 - 05.2019
Provided developmental skills for various age groups, while teaching activities and lessons pertaining to youth development, health, and wellness
Created engaging lesson plans based on current research trends in youth development theory
Utilized creative approaches such as art, music, theater., to engage youth in meaningful dialogue about pertinent issues
Conducted outreach initiatives with local organizations to build partnerships and expand program offerings
Collaborated with other professionals to develop comprehensive strategies for addressing disruptive behaviors among adolescents
Provided one-on-one mentorship to at-risk youth in order to encourage positive behavior change.
Floor Facilitator
Healthworks
02.2017 - 04.2019
Composed professional correspondence such as letters, memos, emails
Covered for receptionist and administrative team members by answering telephone and distributing mail
Demonstrated proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
Processed and answered incoming calls promptly and professionally on a daily basis, routing messages as needed
Scanned documents into electronic format for storage in databases or other applications
Greeted visitors warmly upon arrival at the office; provided friendly customer service.
Leader
AmeriCorps
01.2014 - 06.2017
Trained facilitators on how to use various software applications relevant to their role
Created engaging activities that encouraged collaboration between attendees
Provided guidance and support to ensure successful outcomes from each session
Managed multiple tasks simultaneously while maintaining focus on key objectives
Demonstrated strong interpersonal skills when interacting with colleagues
Ensured safety protocols were followed during all activities conducted
College Corps: Mentored school-aged children in grades 4th-8th by assisting with homework, exam prep, and other developmental lessons
Jumpstart: Mentored to daycare-aged children and provided youth with fundamental lessons and knowledge that prepared children for kindergarten
Excelled in creating a positive work environment that promoted collaboration and innovation
Demonstrated ability to motivate, lead and mentor team members
Inspired individuals to reach their highest potential by providing coaching and mentoring support
Developed and implemented effective strategies for achieving organizational objectives
Utilized strong interpersonal skills to build relationships with all levels of the organization.