TAMBUDZAI KUNAKA
Human Resource Professional
Harare
Summary
Reliable Personal Assistant with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients. Skilled multitasker proficient in Sage Pastel and correspondence management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Personal Assistant to the Owner
Manetclan
Harare, Harare
07.2024 - Current
- Increased productivity by prioritizing tasks and ensuring deadlines were met consistently.
- Reduced administrative workload for the owner through proficient handling of routine tasks, allowing them to focus on higher-level responsibilities.
- Maintained appropriate filing of personal and professional documentation.
- Contributed to successful project execution by assisting with planning, implementation, and monitoring progress.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Supported seamless decision-making processes by conducting research and preparing comprehensive reports for the owner''s review.
Sales Administration Clerk
Bakels Zimbabwe
Harare, Harare
02.2022 - 07.2024
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Demonstrated strong communication skills while interacting with diverse clients, building rapport that facilitated successful transactions.
- Implemented suggestive selling techniques when assisting customers; this led to higher average transaction amounts.
- Assisted over 20 customers daily with buying experience to increase customer satisfaction ratings 25%.
- Provided exceptional administrative support for high-performing sales teams, enabling them to focus on selling and meeting revenue goals.
- Managed a comprehensive database of customers and prospects to track opportunities, follow-ups, and account history.
Education
Bachelor of Science - Human Resources Management
University of Stellenbosch
Cape Town 01.2017 - 12.2020
Skills
Maintaining Schedules
Event Planning
Social Media Savvy
Invoice Processing
Attention to Detail
Administrative Support
Customer Service
Relationship Building
Timeline
Personal Assistant to the Owner
Manetclan
07.2024 - Current
Sales Administration Clerk
Bakels Zimbabwe
02.2022 - 07.2024
Bachelor of Science - Human Resources Management
University of Stellenbosch
01.2017 - 12.2020
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