Tameca Glasco
REALTOR
Atlanta,GA
Summary
Well-qualified candidate with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
13
13
years of professional experience
Work History
Assistant Property Manager
Altman Management Company
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Processed security deposit refunds.
Leasing Experience Specialist
Invitation Homes
Sandy Springs, GA
03.2022 - Current
- Developed and maintained positive relationships with community via email, telephonic and face-to-face outreach.
- Worked with internal matrix partners to triage issues and submit work requests.
- Identified and reported on utilization patterns to enhance quality of service delivery.
- Researched and resolved complex issues and appeals to facilitate prompt resolution.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Property Manager Lease up
Griffin Properties
01.2014 - 01.2022
- Grow customer base by generating leads, counseling clients on market conditions, and developing competitive market prices
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Followed up on delinquent tenants and coordinated collection procedures.
- Direct marketing and promotional initiatives with aim of increasing brand awareness and reach
- Supervise and lead all aspects of property management, including financials, leasing, and resident relations
- Deliver support in hiring, training, and mentoring 6-member team
- Achieved 89% occupancy in span of 11 months by formulating and implementing effective strategies
- Planned and coordinated operations within 264-unit luxury residential community
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Assistant Property Manager
Allmark Management Company
01.2011 - 01.2014
- Identified and met with prospective tenants to show units, explain occupancy terms, and answer questions for enhancing operational efficiency
- Utilized diverse expertise in inspecting grounds, facilities, and equipment to determine maintenance requirements
- Collaborated with team members to meet and exceed strategic business goals, while adhering to set regulations
- Ensured lowest delinquency rate in property's history
- Developed system to effectively communicate with residents regarding late payments and payment arrangements.
Skills
- Policy Enforcement
- Property Tours
- Policy and Procedure Enforcement
- Business Processes and Procedures
- Rental Pricing Strategies
- Microsoft Office
- Collections Procedures
- Property Inspection
- Staff Management
- Security Deposit Refunds
- Yardi Voyager
- Salesforce
Certification
- Licensed Realtor - 4-4-22 thru 3-31-26 Georgia/California
Timeline
Leasing Experience Specialist
Invitation Homes
03.2022 - Current
Property Manager Lease up
Griffin Properties
01.2014 - 01.2022
Assistant Property Manager
Allmark Management Company
01.2011 - 01.2014
Assistant Property Manager
Altman Management Company
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