Tamecca Lee
Columbus
Summary
Compassionate and caring Resident Aide proven to build relationships with senior populations. Safety-focused to ensure well-being of residents. Compassionate individual recommending changes that promote higher quality of care.
Overview
1
1
Certification
1
1
year of post-secondary education
16
16
years of professional experience
Work History
Resident Aide
Cherry blossom senior living
Columbus
09.2025 - Current
- Provided companionship and emotional support to residents, fostering social connections.
- Assisted residents with daily living activities, enhancing their quality of life.
- Maintained cleanliness and organization in resident areas for safety and comfort.
Resident Assistant
Story Point
Columbus
09.2024 - 05.2025
- Coordinated communication with families about resident well-being and care plans, fostering transparency and support
- Provided personal care assistance to residents in daily activities.
- Provided daily medication support to enhance resident well-being.
Customer Service Associate
Empire professional services
Columbus
05.2024 - 09.2024
- Managed phone communications to assist customers
- Documented messages for team follow-up
- Administered fingerprinting for BCI & FBI background checks to support safety compliance
- Conducted fingerprinting for BCI and FBI to ensure compliance with safety regulations.
Licensed Insurance Agent
Primerica
Columbus
01.2022 - 06.2024
- Educated clients on insurance products, clarifying policy terms, conditions, and exclusions to enhance understanding
- Generated new business through prospecting and cold calling, contributing to significant growth in client base
- Provided personalized insurance solutions tailored to clients' individual needs and risk profiles, ensuring optimal coverage
- Stayed up-to-date with industry trends, regulations, and product offerings through continuous professional development activities
Supervisor
Airport Terminal Services
Columbus
06.2018 - 08.2019
- Led team of 4 in daily operations
- Addressed and mediated disputes to maintain satisfaction
- Verified cleanliness of designated spaces
Supervisor Janitorial
Nationwide
Columbus
07.2016 - 06.2017
- Supervised team of five to ensure efficient cleaning operations
- Evaluated cleanliness of workspaces regularly
- Organized and stocked cleaning materials
- Facilitated discussions to address disagreements
- Organized and facilitated meetings to ensure effective communication on project status to discuss project updates
Direct Care Supervisor
Life Incorporated
Columbus
11.2014 - 05.2015
- Provided assisted living services for MRDD clients in their homes, ensuring safe transportation and support during outings and appointments.
- Oversaw daily activities for individuals with disabilities in residential settings, promoting engagement and well-being.
- Enhanced collaboration between families, clients, and interdisciplinary teams to improve service delivery. between families, clients, and interdisciplinary teams.
- Coordinated interactions among families, clients, and interdisciplinary teams.
Home Health Aide
Better Homecare Services
Columbus
11.2013 - 10.2014
- Cared for clients confined to their homes, focusing on those with disabilities, cognitive impairments, chronic illnesses, or preferences for home care over institutional settings.
- Delivered personal care to clients, including bathing, grooming, and dressing, ensuring dignity and comfort.
- Assisted clients with mobility and transfers, prioritizing safety and comfort during daily activities.
- Provided prescribed medications and monitored client reactions.
Crew Member
Intelisol
Columbus
11.2010 - 06.2011
- Examined motherboards and memory cards for defects and verified functionality.
- Guided customers in product selection and addressed inquiries to enhance customer satisfaction.
- Maintained cleanliness and organization of the store area consistently.
- Coordinated with team members to streamline service delivery and improve workflow.
Education
Computer Support Technology - Computer Technology Programming
Kaplan College
Columbus, OH 01.2009 - 01.2010
Skills
- Patient Care Techniques
- Patient Interaction
- Health Documentation
- Safety Procedures
- Customer services
- Call center
- Patient care
- Administrative Support
- Time Management
- Team Collaboration
- Communication Skills
- Empathy Development
Certification
- Life Insurance License
- May 2024 to October 2026
- Life insurance license in the state of Ohio
- Fixed Annuities license
- Senior health license
- Insurance Producer License
- Driver's License
Timeline
Resident Aide
Cherry blossom senior living
09.2025 - Current
Resident Assistant
Story Point
09.2024 - 05.2025
Customer Service Associate
Empire professional services
05.2024 - 09.2024
Licensed Insurance Agent
Primerica
01.2022 - 06.2024
Supervisor
Airport Terminal Services
06.2018 - 08.2019
Supervisor Janitorial
Nationwide
07.2016 - 06.2017
Direct Care Supervisor
Life Incorporated
11.2014 - 05.2015
Home Health Aide
Better Homecare Services
11.2013 - 10.2014
Crew Member
Intelisol
11.2010 - 06.2011
Computer Support Technology - Computer Technology Programming
Kaplan College
01.2009 - 01.2010