SENIOR HUMAN RESOURCES AND TALENT MANAGEMENT THOUGHT LEADER Recognized for strength in all facets of talent management: acquisition, administration, coaching, training, regulatory compliance. Strategic and innovative human resources leader with progressive and meaningful experience transforming corporate vision into sound business practices by building collaborative relationships with multiple business units and stakeholders at all organizational levels. Known for ability to lead large and complex projects from inception through implementation while managing day-to-day objectives.
Overview
25
25
years of professional experience
Work History
HUMAN RESOURCES DIRECTOR
STARLING ATLANTA Curio Collection by HILTON
09.2021 - Current
Assisted in transitioning Schulte Hospitality largest property in the Boutique and Lifestyle portfolio
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Handled on-boarding process for newly hired employees and distributed all paperwork.
Maintained human resources regulatory compliance with local, state and federal laws.
Structured compensation and benefits according to market conditions and budget demands.
Created and implemented forward-thinking initiatives to improve employee engagement.
Oversaw workers' compensation program for employees injured on job.
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Managed other HR staff and oversaw thecompletion of tasks and initiatives.
Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
Instructed senior leaders on appropriate employee corrective steps.
Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Recruited top talent to maximize profitability.
ASSISTANT HUMAN RESOURCES DIRECTOR
HYATT REGENCY HOTEL ATLANTA
07.2019 - 09.2021
Assisted in providing strategic leadership and direction in all aspects of the colleague experience that would potentially impact business performance of downtown Atlanta hotel that caters to both business and leisure travelers
Responsible for short and long term planning of the HR functions and the daily operation of the department
Manage and lead the Human Resources Team to ensure smooth daily operation which includes, HR Manager, Recruiting Manager, Payroll Manager and Coordinator
Maintained human resources regulatory compliance with local, state and federal laws.
Maintain a teamwork/open-door environment conducive to positive dialogue across the organization
Investigated all employee relations which include grievance and labor-related matters pertaining to federal, state and local employment concerns
Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.
Identified and implemented appropriate strategies to increase employee satisfaction and retention.
Instructed senior leaders on appropriate employee corrective steps.
Ensure Colleague’s compliance with HR policies and procedures
Monitor Training Programs.
HUMAN RESOURCES DIRECTOR
EMBASSY SUITES ATLANTA, COP
05.2015 - 07.2019
Leading all human resources functions for downtown Atlanta’s only full-service, all-suite hotel, which hosts both corporate and leisure guests and offers walking-distance access to several of Atlanta’s newest premier attractions including the Georgia Aquarium, World of Coca-Cola, College Football Hall of Fame and the National Center for Civil and Human Rights
Align daily with Hilton Worldwide’s mission to build and sustain a diverse workforce, while serving as a subject matter expert in the areas of recruitment, training, compensation and human resources administration
Collaborated with leadership to improve guest satisfaction rating (S.A.L.T.) by 15 points
Direct and administer HR efforts to deliver outstanding guest service and financial profitability
Oversee and administer all Human Resources functions to include recruiting, training and development, wage/benefit administration, compliance with statutory requirements, team member relations, labor relations and contract compliance, performance evaluations, workers compensation and safety, affirmative action compliance, employment processes and general leadership guidance and support
Provide assistance, guidance and counseling to the General Manager, leadership staff and line team members
Develop, implement and administer policies and programs related to the management of all hotel personnel to ensure the presence of a positive, productive, fair and consistent employment environment.
Oversaw workers' compensation program for employees injured on job.
Addressed employee conflicts with appropriate urgency, following all corporate procedures.
Answered employee inquiries regarding health benefits and 401k options.
Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
SENIOR HUMAN RESOURCES BUSINESS PARTNER
GEORGIA AQUARIUM
02.2010 - 05.2015
Specifically recruited and hired to lead human resources efforts following Georgia Aquarium’s $110M acquisition of the Marineland Dolphin Conservation Center, subsequently renamed Marineland Dolphin Adventure in April 2011
Worked with executive leadership to create policies and procedures, recruit employees, create group benefit databases, and develop training and incentive programs commensurate with the offerings of the Georgia Aquarium
Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation
Fostered a teamwork/open-door environment conducive to positive dialogue across the organization
Developed, directed and oversaw Aquarium recruitment and hiring strategies for all exempt and non-exempt positions
Served as backup for the Payroll Manager using ADP, CBS (Corporate Business Solutions) and Ultimate Software systems
Participated in developing department goals, objectives, and systems
Investigated all employee relations and labor-related matters relating to federal, state and local employment concerns
Responsible for winning 100% of Department of Labor Claims
Provided supervision and mentorship for Human Resources Generalist and Benefits Coordinator.
ASSISTANT DIRECTOR OF HUMAN RESOURCES
SHERATON ATLANTA HOTEL
04.2005 - 02.2010
Assisted in providing strategic leadership and direction in all aspects of the associate experience that would potentially impact business performance of downtown Atlanta hotel that caters to both business and leisure travelers
Served as critical advisor in maintaining Starwood’s position as a leader in the hospitality industry by delivering exceptional results in recruitment, training and development, compensation and benefits, talent acquisition and management, organizational development and employee relations
Managed all recruitment, hiring, benefits, training and employee relations for exempt and non-exempt positions; partnered with leadership to create and support the hotel’s strategy, ensuring the hotel hired the best talent and enabled associates to be successful in assisting guests
Established and implemented new policies and procedures
Fostered a teamwork/open-door environment conducive to positive dialogue across the organization
Ensured compliance with all applicable federal, state and local laws
Investigated all employee relations and labor-related matters pertaining to federal, state and local employment concerns
Directed administration of performance appraisals, benefits (medical, dental, vision, life), workers compensation, short and long term disability, COBRA, 401k, FMLA, and vacation, sick and personal leave
Supervised and mentored two HR professionals (Manager & Coordinator); trained new managers and employees.
HUMAN RESOURCES MANAGER
WYNDHAM HOTELS AND RESORTS
01.1999 - 01.2005
Promoted into position to manage all facets of the day-to-day services and operations of multiple area hotels, ensuring compliance with all policies, procedures, regulations, and standards of practice
Established, maintained and ensured adherence to all personnel-related policies and procedures
Processed payroll for the entire hotel using ADP & TimeSaver
Facilitated new-hire orientation
Monitored processing and entry of employee source data and documentation into HRIS and physical personnel files
Developed and implemented policies and systems to ensure the highest standard of accuracy, timeliness, and efficiency in personnel records management
Conducted monthly benefit meetings
Entered all information into HRIS, HRizon by PeopleSoft and ReportSmith
Selected to lead the opening of a 329 room hotel located Downtown Atlanta
Created a Human Resources Department in a 200 room hotel located in Midtown Atlanta.
Cluster Human Resources Manager at Hilton – AlRayyan Hotel Doha – Curio Collection by Hilton & Embassy Suites by Hilton Doha Old Town (Preopening)Cluster Human Resources Manager at Hilton – AlRayyan Hotel Doha – Curio Collection by Hilton & Embassy Suites by Hilton Doha Old Town (Preopening)