Tamecka Jerrels
Houston,TX
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
Front desk receptionist
United protective services
04.2024 - Current
- Provide concierge-style customer service to tenants and guests in a high-rise professional environment
- Monitor fire panel systems and assist during emergency codes (Yellow, Blue, Red)
- Answer and direct calls; relay messages accurately and promptly
- Ensure the security of building access and visitor management procedures
Shift Supervisor/ SOC Operator
DSI Security
03.2023 - 04.2024
- Conduct property patrols to ensure the safety of premises and personnel
- Monitor surveillance systems and access control points
- Coordinate vehicle switch-outs, deliveries, and pickups
- Oversaw turnstile operations and employee access verification
Administrative Assistant / Carrier Driver
DMR Leasing
Houston, TX
08.2020 - 12.2022
- Managed high call volumes, scheduled appointments, and coordinated deliveries
- Provided front office support including client greeting, scanning, filing, and faxing
- Maintained professional communication with multiple leasing agencies
Security Officer
G4S Secure Solutions
Houston, TX
09.2017 - 08.2020
- Managed front desk operations, answered inbound calls, and logged contractor data
- Monitored surveillance cameras and access points throughout the building
- Delivered consistent customer service in a corporate environment
Administrative Assistant
Schlumberger Oil and Gas
Houston, TX
01.2010 - 07.2017
- Coordinated travel schedules and office management tasks
- Created spreadsheets, scanned invoices, and maintained organized filing systems
- Supported team with day-to-day administrative duties
Summary
Dedicated Front Desk Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Skills
- Spreadsheet tracking
- Departmental support
- Correspondence drafting
- Mail distribution
- Administrative skills
- Proficient in Microsoft office
- Office organization
- Multi-line telephone systems
- Call forwarding
- Filing
- Customer service
- Front office management
Education
High School Diploma -
Evan E Worthing
Houston, TX 08.1996 - 06.2000
Timeline
Front desk receptionist
United protective services
04.2024 - Current
Shift Supervisor/ SOC Operator
DSI Security
03.2023 - 04.2024
Administrative Assistant / Carrier Driver
DMR Leasing
08.2020 - 12.2022
Security Officer
G4S Secure Solutions
09.2017 - 08.2020
Administrative Assistant
Schlumberger Oil and Gas
01.2010 - 07.2017
High School Diploma -
Evan E Worthing
08.1996 - 06.2000
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