Tameeka Hall
Napa,CA
Summary
Experienced customer-oriented general manager with a 15-year track record of driving revenue growth and expanding profit margins. Known for adaptability and thriving in high-pressure environments, consistently delivering on multiple projects within tight deadlines. Meticulous leader and strategic planner with comprehensive managerial skills, offering a visionary approach and motivational acumen to drive team success.
Overview
16
16
years of professional experience
Work History
General Mnager
The Model Bakery
09.2009 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Built and maintained Wholesale Department while establishing long-lasting relationships with 100+ key clients and accounts.
- Achieved company's annual sales targets for 10+ consecutive years contributing to the company's revenue growth during tenure
Administrative Assistant
Heritage Sotheby's International Realty
08.2008 - 03.2009
- Managed approximately 60+ incoming calls, emails and faxes, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
Education
High School Diploma -
Southwest High School
San Diego, CA06.1992
Some College (No Degree) - Business Administration
Southwestern College
Chula Vista, CASkills
- Leadership and team building
- Problem Resolution
- Operations Management
- Administrative Skills
- Customer Relationship Management
- Verbal and written communication
- Account Management
Timeline
General Mnager
The Model Bakery
09.2009 - Current
Administrative Assistant
Heritage Sotheby's International Realty
08.2008 - 03.2009
High School Diploma -
Southwest High School
Some College (No Degree) - Business Administration
Southwestern College
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