Tameeka Knight

Adept at managing high-stress situations, demonstrated during tenure at Clayton County Police Department, I excel in critical thinking and computer-aided dispatching. Leveraging skills in crisis management and active listening, I've implemented process improvements, enhancing workflow efficiency by over 30%. My approach combines empathy in customer interactions with a strong command of data entry and incident prioritization. Successful at keeping callers calm and gathering required information to support police and other first responder actions. Reads maps, understands tracking information and provides timely updates to field personnel. Attentive telecommunications professional with training and experience to handle stressful situations. Organized and thorough in documenting calls. Helps first responders coordinate emergency actions and support local community.