Tameeker Charles
East Orange,NJ
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
Work History
Contractor
Robert Half
New York, NY
01.2023 - Current
- Successfully managed and analyzed large checks from major vendors in the USA and Canada, including Macy's, Bloomingdales, Saks, and Neiman Marcus, ensuring accurate and efficient processing
- Conducted thorough research on incoming payments from US and Canada lock boxes, applying payments accurately to respective accounts, demonstrating meticulous attention to detail
- Processed and applied credit card payments from US and Canada customers, maintaining an organized payment processing system
- Assumed control of collections, proactively researching accounts with 31 days aged invoices, collecting payments promptly, and addressing any discrepancies through effective communication with the sales force case to cash application team
- Played a crucial role in decision-making regarding the release or credit hold of orders, demonstrating a keen understanding of credit control principles and risk management
Sr. Manager of Accounts Receivable & Collections
Cooke School & Institute
07.2016 - 05.2022
- Directed financial planning and strategy, aligning departmental goals with overall organizational objectives
- Oversaw audit and tax functions, ensuring compliance with regulatory requirements and adherence to best practices
- Developed and implemented effective accounting policies to streamline processes and enhance financial accuracy
- Prepared timely and detailed reports on financial performance on a quarterly and annual basis, facilitating transparent communication
- Proactively prepared forecasts and comprehensive budgets, optimizing resource allocation and financial planning
- Reviewed departmental budgets, identifying opportunities for cost optimization and efficiency improvements
- Analyzed complex financial data, extracting actionable insights to drive continuous improvement
- Managed internal controls, ensuring the integrity of financial processes and compliance with industry standards
Sr. Manager of AR & Collections
Thomson Reuters Corporation
Valhalla, NY
11.2010 - 04.2016
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Increased customer satisfaction with timely project deliveries and seamless communication.
- Developed detailed plans based on broad guidance and direction.
- Established team priorities, maintained schedules and monitored performance.
- Implemented innovative solutions to overcome challenges, leading to enhanced productivity levels.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Provided strong leadership to enhance team productivity and morale.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Implemented and monitored credit checks on all customers using Dun & Bradstreet, establishing and managing credit limits to mitigate risks
- Conducted regular reviews of invoicing and collection procedures, making recommendations for continuous improvement in quality and efficiency
- Managed cash application processes, guaranteeing accurate and proper application of all cash receipt
- Approved or rejected new orders based on credit checks and corporate guidelines, contributing to risk management
- Conducted thorough research on unidentified cash, making decisions on posting, transfer, or refund as needed
- Provided weekly reporting on invoicing totals, aging totals, cash receipts, and invoice adjustments, offering transparent insights into financial performance
- Reviewed delinquent account records, organized collection workload, and efficiently assigned accounts to clerks for collection, ensuring a systematic approach to debt recovery
- Proactively contacted holders of delinquent accounts, skillfully negotiating payment terms and creating schedules for repayment, showcasing effective communication and resolution skills
Billing Analyst Supervisor
Thomson Reuters Corporation
01.2008 - 01.2011
- Utilized various software programs to process customer payments.
- Provided excellent customer service, developing and maintaining client relationships.
- Reconciled accounts receivable to general ledger.
- Conducted regular account reconciliations to verify invoice accuracy, resulting in reduced disputes by 65% and improved cash flow management.
- Assisted clients and attorneys with requests for invoice copies, ledger details and explanation of accounts receivable amounts owed.
- Kept tabs on customer contracts outside typical billing schedule.
- Researched and resolved billing discrepancies to enable accurate billing.
- Implemented process improvements that led to faster turnaround times for invoice approvals and payment processing.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Monitored customer accounts to identify and rectify billing issues.
- Processed payment via telephone
Education
BBA - Accounting
Long Island University
Brooklyn, NY01.2003
Skills
- Proficient in A/R Management, BIlling & Collections
- General Ledger
- Month End Close
- Data-driven decision-making
- Analytical Skills
- Strategic Planning
- Adaptability and Flexibility
- Task Delegation
- Goal Setting
- Organizational improvement
- Performance reviewing
- Hiring and Training
- Staff Development
- Documentation And Reporting
- Problem Resolution
- Team Leadership
- Problem-Solving
- Employee Development
- Revenue Forecasting
- Decision-Making
- Organizational Development
- Financial Management
Accomplishments
- Managed accounts receivable process for a high-volume, $100M+ organization
- Achieve Project Automate by implemented automated payment methods that reduced accounts receivable days from an average of 60 to 30, reduced error rate by 95%.
- Accomplished a 98% deficit closure of $15M within 18 months by streamlining payment processes and implementing effective policies.
- Developed and maintained close relationships with customers to ensure timely payment of invoices.
- Analyzed customer accounts and creditability to determine credit limits and payment terms.
- Proven record of successfully collecting over $750M in revenue over 20 years
- Able to maintain a 90-day or less aging average for more that 3 yearsResolved customer billing disputes in a timely manner to minimize overdue payments.
- Monitored daily cash receipts and updated customer account information.
- Generated weekly AR aging reports for senior management.
- Prepared monthly accruals for uncollected accounts receivable.
- Assisted with year-end audit requirements for accounts receivable.
- Managed a team of 8 direct and 30 indirect staff members.
Languages
English
Native or Bilingual
System Skills
Microsoft Office (Excel {V-Look Ups, Pivot Tables}, Word, Power Point, OutLook, Access), D&B, SalesForce, SAP, QuickBooks (Desktop and Cloud), Oracle, WorkForce, People Soft, ERP, NetSuite, Sage
Timeline
Contractor
Robert Half
01.2023 - Current
Sr. Manager of Accounts Receivable & Collections
Cooke School & Institute
07.2016 - 05.2022
Sr. Manager of AR & Collections
Thomson Reuters Corporation
11.2010 - 04.2016
Billing Analyst Supervisor
Thomson Reuters Corporation
01.2008 - 01.2011
BBA - Accounting
Long Island University
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