Tameekia Rhodes-Lee
Utica,MS
Summary
Effective at completing medical histories and physical examinations of potential plasma donors. Well-versed in providing oxygen, using AED machines and administering medications. Excellent interpersonal and communication skills. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.
Overview
26
26
years of professional experience
Work History
University Medical Center
Triage
Jackson, MS
05.2014 - 08.2021
- Registered donors, collected histories and gathered vital signs.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Implemented care and efficiency improvements to support and enhance office operations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
Ebony Hair Gallery
Self-employeed
JACKSON, United States
09.2012 - 11.2020
- Completed wet styling, thermal styling, permanent waving and hair relaxing services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Resolved guest complaints about service or style.
- Permed, relaxed and bleached hair for customers daily.
- Educated customers on products to maximize benefits.
- Recorded notes for future reference about customer preferences and services delivered.
- Organized sales area and work station to showcase products and boost sales.
Marty Men Clothing Store
Sales Associates
JACKSON, MS
02.2002 - 05.2004
- Assessed merchandise mix to continually broaden and improve assortments.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Developed and nurtured3 yr. lasting relationships with clients through dedicated assistance, issue resolution and knowledge customer style.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Trained team members in successful strategies to meet operational and sales targets.
- Motivated employees to success and pointed out areas of improvement, which helps boost sales.
- Trained newly hired salesperson in upselling techniques, skills and bolstering job expertise within timeframe.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Promoted business' development by building and maintaining relationships with new clients.
- Successfully drove new product lines to increase annual profits .
Albemarle Nursing Home
Nurse Aide
Jackson, MS
05.1996 - 08.1998
- Checked vital signs and administered prescription medication under guidance and supervision of skilled nursing staff to facilitate basic health care services.
- Performed ambulation and exercise and completed household services to help patient maintain routine and lifestyle in familiar home environment.
- Worked collaboratively, functioned as effective member and encouraged and supported fellow team members to reach common goals.
- Offered transportation to and from appointments, shopping and other activities to help patient stay social, active and maintain access to essential items and services.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Resolved problems, improved operations and provided exceptional service.
- Identified issues, analyzed information and provided solutions to problems.
Call Center Representative
Department of Human Services
Jackson, MS
06.2022 - 10.2022
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Education
No Degree - Business Entrepreneurship
Jackson State University
Jackson, MSAssociate of Arts - General Studies
Hinds Community College
Raymond, MS12.2019
Diploma of Completion - Cosmetology Instructor Training
Hinds Community College
Raymond, MS05.2018
Certificate And License -
Academy of Hair Design
Jackson, MS03.2005
Skills
- Pharmacy Relations
- Diagnostic Testing
- Check-in and Check-out Procedures
- Critical Thinking
- Cleaning and Sanitizing
- Time Management
- Supply Management
- Updating Medical Records
- Procedure Assistance
- Treatment Room Preparation
- Cleaning and Organizing
- Standards Compliance
- Data Analysis
- Vitals Collection and Documentation
- Data Entry
- Sanitizing and Cleaning
Timeline
Call Center Representative
Department of Human Services
06.2022 - 10.2022
University Medical Center
Triage
05.2014 - 08.2021
Ebony Hair Gallery
Self-employeed
09.2012 - 11.2020
Marty Men Clothing Store
Sales Associates
02.2002 - 05.2004
Albemarle Nursing Home
Nurse Aide
05.1996 - 08.1998
No Degree - Business Entrepreneurship
Jackson State University
Associate of Arts - General Studies
Hinds Community College
Diploma of Completion - Cosmetology Instructor Training
Hinds Community College
Certificate And License -
Academy of Hair Design