Tameekia Rhodes-Lee
Utica,MS
Summary
Effective at completing medical histories and physical examinations of potential plasma donors. Well-versed in providing oxygen, using AED machines and administering medications. Excellent interpersonal and communication skills. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.
Overview
26
26
years of professional experience
Work History
University Medical Center
Triage
05.2014 - 08.2021
- Registered donors, collected histories and gathered vital signs.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Implemented care and efficiency improvements to support and enhance office operations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
Ebony Hair Gallery
Self-employeed
09.2012 - 11.2020
- Completed wet styling, thermal styling, permanent waving and hair relaxing services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Resolved guest complaints about service or style.
- Permed, relaxed and bleached hair for customers daily.
- Educated customers on products to maximize benefits.
- Recorded notes for future reference about customer preferences and services delivered.
- Organized sales area and work station to showcase products and boost sales.
Marty Men Clothing Store
Sales Associates
02.2002 - 05.2004
- Assessed merchandise mix to continually broaden and improve assortments.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Developed and nurtured3 yr. lasting relationships with clients through dedicated assistance, issue resolution and knowledge customer style.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Trained team members in successful strategies to meet operational and sales targets.
- Motivated employees to success and pointed out areas of improvement, which helps boost sales.
- Trained newly hired salesperson in upselling techniques, skills and bolstering job expertise within timeframe.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Promoted business' development by building and maintaining relationships with new clients.
- Successfully drove new product lines to increase annual profits .
Albemarle Nursing Home
Nurse Aide
05.1996 - 08.1998
- Checked vital signs and administered prescription medication under guidance and supervision of skilled nursing staff to facilitate basic health care services.
- Performed ambulation and exercise and completed household services to help patient maintain routine and lifestyle in familiar home environment.
- Worked collaboratively, functioned as effective member and encouraged and supported fellow team members to reach common goals.
- Offered transportation to and from appointments, shopping and other activities to help patient stay social, active and maintain access to essential items and services.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Resolved problems, improved operations and provided exceptional service.
- Identified issues, analyzed information and provided solutions to problems.
Call Center Representative
Department of Human Services
06.2022 - 10.2022
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Education
No Degree - Business Entrepreneurship
Jackson State University
Jackson, MSAssociate of Arts - General Studies
Hinds Community College
Raymond, MS12.2019
Diploma of Completion - Cosmetology Instructor Training
Hinds Community College
Raymond, MS05.2018
Certificate And License -
Academy of Hair Design
Jackson, MS03.2005
Skills
- Pharmacy Relations
- Diagnostic Testing
- Check-in and Check-out Procedures
- Critical Thinking
- Cleaning and Sanitizing
- Time Management
- Supply Management
- Updating Medical Records
- Procedure Assistance
- Treatment Room Preparation
- Cleaning and Organizing
- Standards Compliance
- Data Analysis
- Vitals Collection and Documentation
- Data Entry
- Sanitizing and Cleaning
Timeline
Call Center Representative
Department of Human Services
06.2022 - 10.2022
University Medical Center
Triage
05.2014 - 08.2021
Ebony Hair Gallery
Self-employeed
09.2012 - 11.2020
Marty Men Clothing Store
Sales Associates
02.2002 - 05.2004
Albemarle Nursing Home
Nurse Aide
05.1996 - 08.1998
No Degree - Business Entrepreneurship
Jackson State University
Associate of Arts - General Studies
Hinds Community College
Diploma of Completion - Cosmetology Instructor Training
Hinds Community College
Certificate And License -
Academy of Hair Design
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