Skilled Human Resources Specialist with background in managing comprehensive HR tasks, including recruitment and employee relations. Possess strong communication, negotiation, and conflict resolution skills to effectively address and improve workplace dynamics. Implemented innovative staff development programs that significantly enhanced team performance and productivity. Adapt at navigating complex HR software systems to streamline administrative processes.
Overview
3
3
years of professional experience
Work History
Human Resources Generalist and Disability Rights Coordinator
NYC Office of the Public Advocate
New York, NY
04.2024 - Current
Creates and maintains accurate and up-to-date digital and electronic human resources files, records, and documentation
Creates and amends HR documents, including employment contracts
Creates, updates, and introduced new office policies (Childcare policy, Recruitment Policy, Onboarding Policy: 90 Day Workplan, New Hire Work Syllabus, New Hire Quick Guide)
Handles all Employee Benefit Enrollments (NYCERS (pension), Management Benefit fund (Management), Organization of Staff Analyst (Non-Managers), Health Benefits, FSA, DCP, etc.)
Works closely with the Office Assistant to ensure that digital/electronic files are also converted to hardcopy versions for retention in physical personnel and benefits files
Maintains the integrity and confidentiality of human resource files and records
Serves as the sole Human Resources point of contact
Performs other duties as assigned
Prepares training and staff informational sessions (ie health benefits, open enrollment, NYCERS, Deferred Compensation Plans, etc.)
Liaise between employees, managers, and the executive team
Creates and advises on workplace policies around employee issues and needs
Helped with the creation of the Office of the Public Advocate Employee Handbook
Resolves issues between employees and management
Communicates HR policies
Coordinates Staff Appreciation event
Works with NYC WorkWell to create healthy initiatives and events for employee participation
Provides counseling services to employees
Identify staffing needs in the office
Collaborates with hiring managers to develop strategies that meet department needs
Works with hiring manager to create, revise, and/or update vacancy job descriptions and interview metrics
Advertise vacancies on office websites, social media pages (LinkedIn, Facebook, Instagram), NYC Jobs Newsletter and job boards (Indeed)
Participates in job fairs, and hiring events
Screen all incoming resumes (management and non-management)
Provide the hiring committee with a qualified list of candidates (Management positions)
Work with hiring committee to schedule virtual first round interviews (Management positions)
Schedule and conduct first round virtual interviews (non-management positions)
Utilize interview metrics to identify top candidates, and recommend candidates to the hiring managers
Coordinates and schedules all in person second round interviews with department hiring managers
Responsible for all written and verbal offers
Point of contact for all pre-onboarding compensation, and employee benefit inquiries
Coordinates and schedules new hire onboarding meeting with Human Resources
Welcomes newly hired employees and execute engagement during the onboarding process
Meets with new hires to provide and review onboarding documents
Review 90-day workplan, new hire work syllabus, and one-page new employee quick guide
Reviews all office policies (time and leave, dress code, etc.) with new hires
Handles all paperwork including, I-9 verification, Union membership, Pension, etc
Ensure compliance
Provide support for new hires in understanding his/her, they/their role in a new position
Coordinate with Administration and IT, to set-up all log-in credentials, office equipment (cellphone and laptop), desk location, and company swag (shirts, jackets, etc)
Works directly with hiring managers and new hires to track, provide support, and report successes and issues during the 90-day onboarding process
Coordinates and assists hiring managers with new hire orientation
P/T Recruiter/Onboarding Specialist
Hudson Guild
New York, NY
05.2023 - Current
Maintained applicant-tracking system by posting and updating open roles, adding candidates from external sources, etc
Maintained HRIS BambooHR by updating and entering employee data
Posted internships and entry-level roles on school job boards
Selected appropriate resumes and forward them to hiring managers for consideration
Conducted phone screens for all Hudson Guild vacancies (Executive, Managerial, and Supportive Staff)
Conducted reference checks for job candidates
Greeted candidates, prep interview rooms, and collect feedback on candidates
Followed-up with hiring managers to expedite hiring process
Ensured the receipt of all necessary documentation/procedures for specific positions, (such as fingerprinting, criminal background checking, receipt of original diplomas/transcripts, professional licenses, health testing, SCR forms, and/or funder approval of candidates) prior to hiring job candidates
Prepared for and attend job fairs
Prepared bi-weekly recruitment report
Responded to requests for hiring status of candidates for employment
Created recruitment cheat sheets/Guides/interview questions for all Hudson Guild vacancies
Coordinated monthly meeting with department hiring manager's
Participated in HR meetings and other department meetings/seminars
Researched and collected data for various HR initiatives
Prepared and organized employee personnel files for audits
Researched employee questions and responds to inquiries timely and as needed
Participated in community-building activities sponsored by programs and agencies and encouraged participants to support these activities
Performs other duties as assigned
Recruiter (Salaried/Hourly Team)
The Outreach Team
Brooklyn, NY
05.2022 - 11.2024
Worked as part of a team of recruiters to hire 7,000+ hourly and salaried staff
Developed ad strategies to meet hiring needs and managed day to day progress
Monitored effectiveness of ad content and recruitment funnel rates
Hosted multiple group interview sessions each day
Interviewed for professional salaried positions and hourly campaign positions across the country
Made hiring decisions and worked to onboard new recruits
Accurately logged hiring decisions and coordinated with Field Directors on the ground to onboard staff
Worked with Project Managers to understand recruitment needs and deliverables for multiple projects
Managed moving parts simultaneously
P/T Human Resources Assistant
NYC Office of the Public Advocate
New York, NY
10.2023 - 04.2024
Creates and maintains accurate and up-to-date digital and electronic human resources files, records, and documentation
EEO initial contact for all Reasonable Accommodation Requests
Handles all MBF, NYCERS, OSA Employee Enrollments
Works closely with the Office Assistant to ensure that digital/electronic files are also converted to hardcopy versions for retention in physical personnel and benefits files
Maintains the integrity and confidentiality of human resource files and records
Assists with onboarding of staff, interns and volunteers
Prepares training and staff informational sessions (ie: health benefits, open enrollment, NYCERS, Deferred Compensation Plans, etc)
Deputy Chief of the Investigation Dpt. at The People's Advocate Office (the Ombudsman Office)Deputy Chief of the Investigation Dpt. at The People's Advocate Office (the Ombudsman Office)