Tameika Acy

• Maintained filing system and organized customer documents for easy retrieval of information.
• Enhanced office organization with regular maintenance of files, records, and supplies inventory.
• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
• Verified transactions, product orders and shipping dates and entered information into databases and reports. And provided actionable insights for informed decision making .

• Kept up-to-date with industry developments in scanning technology, recommending appropriate upgrades when necessary.
• Reviewed and adjusted scanner settings as needed to produce high-quality images according to project requirements.
• Improved data storage capabilities with consistent file naming conventions and folder structures for scanned documents.
• Participated in regular team meetings to discuss ongoing projects and share insights about challenges faced in the scanning process.
• Resolved technical issues with scanners promptly, minimizing delays in work progress.

• Attended team meetings to develop job knowledge.
• Ensured accurate geographic coverage by thoroughly reviewing maps and address listings before beginning enumeration activities.
• Participated in ongoing training sessions, continuously updating knowledge on census policies and procedures to maintain optimal job performance.
• Maintained strict confidentiality with sensitive personal information, ensuring compliance with federal regulations.
• Improved data accuracy by diligently collecting and recording census information from households.
• Navigated difficult situations professionally, such as dealing with uncooperative respondents or resolving conflicts among team members.
• Contributed to higher completion rates through persistent follow-up visits for non-responsive households.
• Efficiently organized collected data, facilitating timely submission to supervisors for review and analysis.
• Communicated with Census takers via phone to answer questions and expedite process.
• Met with supervisor to review procedures, report issues or concerns and receive instructions.

One of the nation's leading health care benefit companies . providing patients with information and resources to help them make informed decisions about their health care .

: Complied with company procedures and HIPPA regulations .

• Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
• Maintained claims data in systems.
• Documented information gathered in field and uploaded data to company database for efficient processing using the company's software
• Examined claims forms and other records to determine insurance coverage.
• Contributed to a positive work environment through active participation in team meetings and collaborating on cross-functional projects.
• Achieved high customer satisfaction ratings by providing clear and timely communication throughout the claims process.

Complied with company procedures and HIPPA regulations .

• Reconciled discrepancies between different data sources by conducting thorough investigations and resolving issues promptly when required.
• Implemented continuous improvement initiatives in the data processing department, resulting in measurable efficiency gains over time.
• Maintained and referenced training documentation for entry process.
• Verified data checking for compliance, error and repeat data.
• Clearly communicated entry status via email or phone with other departments.
• Verified accuracy of data before transcribing.