Tameira West
New York,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Brand Ambassador (Beauty Department)
Nordstrom Flagship-New York, NY
08.2022 - Current
- Participated in visual merchandising initiatives to optimize product displays for maximum impact on sales performance.
- Provided exceptional after-sales support by following up with clients regarding their purchases and addressing any questions or concerns they may have had.
- Became a go-to resource for both colleagues and customers due to a comprehensive understanding of fragrance products, notes, and ingredients.
- Participated in ongoing training sessions to stay current on industry trends and new product launches.
- Helped cultivate a welcoming atmosphere by greeting all visitors warmly upon entering the store.
- Assisted in planning and executing successful promotional events that drove foot traffic into the store while creating excitement around featured products or brands.
- Educated customers on proper fragrance application techniques, enhancing their overall experience with the product.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Fragrance Specialist Seasonal
Macy's L'oreal
12.2017 - 01.2018
- Demonstrated products to help customers make purchasing decisions on perfumes and fragrances.
- Supported store initiatives by participating in marketing campaigns, special events, and seasonal promotions.
- Played a vital role in maintaining a clean, inviting store environment by assisting with general housekeeping duties as needed within the fragrance department.
- Processed credit and debit card payments to complete purchases.
Patient Registration Coordinator
AdventHealth Centra Care-Sanford, FL
01.2021 - 06.2022
- Expedited check-in procedures by designing a user-friendly electronic registration form for patients to complete prior to their appointments.
- Ensured accurate patient information collection by implementing a thorough data verification system.
- Gathered demographic and insurance information to register patients for medical appointments.
- Verified insurance coverage to confirm patient coverage for necessary medical services.
- Imaged and scanned patient and registration documentation into electronic patient records.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained clean and organized workspaces to promote smooth operation and easy access to patient information.
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Streamlined communication between patients, medical staff, and insurance providers for smooth treatment coordination.
Assistant Manager
Diptyque Paris-New York, NY
01.2019 - 01.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Increased sales through effective merchandising strategies and targeted promotions.
- Achieving Sales Goals and KPI(s)
Fragrance Specialist
Macy's Chanel-New York, NY
01.2018 - 01.2019
- Achieving Sales Goals, Gift Wrapping, Opening up Credit Cards, Fragrance consultations, Restocking, Opening and Closing Cash Wrap
Education
High school diploma or GED -
Coalition School For Social Change
DIPLOMA -
Borough Of Manhattan Community College
08.2024
Skills
- Sales assistance
- Beauty Trends
- Cross-selling techniques
- Demonstrations
- Time Management
- Attention to Detail
- Strong Communication and Interpersonal Skills
- Team Leadership
- Adaptability and Flexibility
- Decision-Making
- Goal-Driven
- Flexible Hours
Certification
Basic Life Support (BLS)
Assessments
- Front desk agent (hotel), Proficient, 09/01/21, Selecting hotel rooms based on verbal requests and identifying errors in hotel data
- Retail customer service, Proficient, 12/01/21, Responding to customer situations in a retail setting
Personal Information
Relocation: Anywhere
Timeline
Brand Ambassador (Beauty Department)
Nordstrom Flagship-New York, NY
08.2022 - Current
Patient Registration Coordinator
AdventHealth Centra Care-Sanford, FL
01.2021 - 06.2022
Assistant Manager
Diptyque Paris-New York, NY
01.2019 - 01.2021
Fragrance Specialist
Macy's Chanel-New York, NY
01.2018 - 01.2019
Fragrance Specialist Seasonal
Macy's L'oreal
12.2017 - 01.2018
High school diploma or GED -
Coalition School For Social Change
DIPLOMA -
Borough Of Manhattan Community College
Basic Life Support (BLS)
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