Authorized to work in the US for any employer. Results-driven excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Tax Professional, Office assistant
Meishas Taxes LLC, InfoCision
Coldwater, MS
01.2020 - Current
Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
Produced high-quality communications for internal and external use.
Provided clerical support, addressing routine and special requirements.
Completed and filed returns with tax departments at local, state and federal levels.
Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
Prepared tax returns for clients in various industries according to government regulations and requirements.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Streamlined document processing to improve traceability.
Housekeeping Attendant
Horseshoe Casino
Tunica, MS
05.2012 - 11.2018
Kept building entryway glass clean and polished for professional presentation.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Restocked room supplies such as facial tissues for personal touch with every job.
Responded to requests from patrons for linens and toiletries.
Receiving Clerk/Shipping Clerk
INNOCOR FOAM TECHNOLOGIES, WAREHOUSE
Coldwater, MS
Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
Orchestrated routing by producing accurate shipping documentation and package labels.
Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Maintained accurate computer records of materials weights, bill amounts and identified variances.
Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Operated PC and RF-based computer systems for inventory management.
Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
Shipped material and performed boxing, packing, labeling and preparation of related documents.
Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
Team Leader
Taco Bell
Horn Lake, MS
03.2015 - 11.2018
Mentored and guided employees to foster proper completion of assigned duties.
Built strong relationships with customers through positive attitude and attentive response.
Led team of members while providing exceptional customer service.
Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
Cross-trained and provided backup support for organizational leadership.
Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Prepared and cooked food orders for customers by noting customizations and portion sizes.
Caregiver/Personal Assistant
Safe and Sound Home care
Oxford, MS
12.2015 - 09.2020
Assisted with dressing guidance, grooming, meal preparation and medication reminders.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Transported patients via wheelchair to and from rehabilitation and daily activities.
Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Receiving Clerk, • Shipping Clerk
AEI
Batesville, MS
03.2013 - 09.2016
Organized storage areas to optimize materials movements and minimize labor hours.
Unloaded pallets and deliveries and organized products in warehouse.
Checked bills of lading, outgoing package paperwork and other documentation for accuracy.
Communicated with vendor representatives to resolve damaged shipments and item shortages.
Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.
Verified transactions, product orders and shipping dates and entered information into databases and reports.
Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
Maintained accurate computer records of materials weights, bill amounts and identified variances.
Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
Education
high school diploma -
North Panola High School
08.2007 - 05.2011
Skills
i have skills in housekeeping such as retail sales, cleaning rooms, and i also have skills in materialundefined